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This successful office procedures text covers oral communications, time management, the ARMA filing rules, and the roles of management and supervision in the office environment.
THE CHANGING OFFICE A Changing Profession Skills and Background for Your Career Office Systems and Organization Working with People in the Office COMMUNICATION TECHNIQUES AND WORK PLANNING Oral Communications Document Production ReprographicsWork Planning CAPTURING, HANDLING, AND STORING INFORMATION Capturing Information Through Dictation and Transcription Creating Written Documents Mail Handling Maintaining Financial Records Making Travel Arrangements FINDING A JOB AND PROFESSIONAL GROWTH Seeking Employment Professional Growth GLOSSARY INDEX WORKING PAPERS