Take Your Sales to the Next Level: Advanced Skills to Build Stronger Relationships and Close More Deals

Take Your Sales to the Next Level: Advanced Skills to Build Stronger Relationships and Close More Deals

by Charles D. Brennan
Take Your Sales to the Next Level: Advanced Skills to Build Stronger Relationships and Close More Deals

Take Your Sales to the Next Level: Advanced Skills to Build Stronger Relationships and Close More Deals

by Charles D. Brennan

eBook

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Overview

Expand your customer relationships into higher levels of commitment—and close more sales!

You may have many great customer relationships—but there’s a good chance you have an even greater number of relationships that aren’t where you want them to be.

With the lessons in Take Your Sales to the Next Level, you can move those stalled relationships to the next level—and increase sales dramatically. Sales expert Charles D. Brennan helps you:

  • Gain solid commitments from your contacts
  • Direct conversations to reveal new, previously undisclosed information
  • Minimize and neutralize resistance
  • Build a sales closing map from start to finish

When you suddenly find yourself deftly moving conversations beyond the predictable dialogues, you’ll know you’re on your way to greatness. Make it happen with Take Your Sales to the Next Level.


Product Details

ISBN-13: 9780071746984
Publisher: McGraw Hill LLC
Publication date: 10/15/2010
Sold by: Barnes & Noble
Format: eBook
Pages: 224
File size: 2 MB

About the Author

Charlie Brennan is president of his own consulting firm and has been a provider of advanced sales and management programs since 1984. He has delivered more than 2,000 presentations for Fortune 500 to mid-sized companies, including AT&T, Comcast, J&J, Lockheed Martin, PepsiCo, and Deloitte & Touche. Brennan is the author of AMACOM's bestselling Sales Questions that Close the Sale and the award-winning Proactive Customer Service.

Table of Contents

Table of Contents
Introduction
Chapter 1Why Business Relationships Stall Out and Reach a Peak
Chapter 2Anchoring: Is It Happening to You?
Chapter 3What Keeps You from Getting More Business?
Chapter 4How to Unlock New Information
Chapter 5Getting more from your questions
Chapter 6Think Like Your Customer
Chapter 7How to Hear What Others Don’t
Chapter 8Are You Creating a Flow in Your Conversation?
Chapter 9Create a Sales Closing “Map,” a GPS to Gaining Commitment
Chapter 10Reciprocal Consideration
Chapter 11Dealing with Customer Put-Offs
Chapter 12Just Because You Know Me Doesn’t Mean You Are Getting More Business
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