Take Your Sales to the Next Level: Advanced Skills to Build Stronger Relationships and Close More Deals [NOOK Book]


Expand your customer relationships into higher levels of commitment?and close more sales!

You may have many great customer relationships?but there?s a good chance you...

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Take Your Sales to the Next Level: Advanced Skills to Build Stronger Relationships and Close More Deals

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Expand your customer relationships into higher levels of commitment—and close more sales!

You may have many great customer relationships—but there’s a good chance you have an even greater number of relationships that aren’t where you want them to be.

With the lessons in Take Your Sales to the Next Level, you can move those stalled relationships to the next level—and increase sales dramatically. Sales expert Charles D. Brennan helps you:

  • Gain solid commitments from your contacts

  • Direct conversations to reveal new, previously undisclosed information

  • Minimize and neutralize resistance

  • Build a sales closing map from start to finish

When you suddenly find yourself deftly moving conversations beyond the predictable dialogues, you’ll know you’re on your way to greatness. Make it happen with Take Your Sales to the Next Level.

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Product Details

  • ISBN-13: 9780071746984
  • Publisher: McGraw-Hill Education
  • Publication date: 9/20/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 224
  • File size: 3 MB

Meet the Author

Charles D. Brennan is president of Brennan Sales Institute, a Philadelphia-based

consulting firm that has been providing advanced sales training programs for more

than 25 years. He is the author of the bestselling Sales Questions That Close the Sale

and the award-winning Proactive Customer Service.

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Table of Contents

Table of Contents
Chapter 1 Why Business Relationships Stall Out and Reach a Peak
Chapter 2 Anchoring: Is It Happening to You?
Chapter 3 What Keeps You from Getting More Business?
Chapter 4 How to Unlock New Information
Chapter 5 Getting more from your questions
Chapter 6 Think Like Your Customer
Chapter 7 How to Hear What Others Don’t
Chapter 8 Are You Creating a Flow in Your Conversation?
Chapter 9 Create a Sales Closing “Map,” a GPS to Gaining Commitment
Chapter 10 Reciprocal Consideration
Chapter 11 Dealing with Customer Put-Offs
Chapter 12 Just Because You Know Me Doesn’t Mean You Are Getting More Business
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