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From The CriticsReviewer: Helen A Taylor, MSN, RN (James A. Haley Veterans' Hospital)
Description: This is a very responsive little book to how to promote and lead in patient safety. It clearly uses leadership strategies to foster a culture of patient safety.
Purpose: The purpose is to influence behavior change toward patient safety in healthcare.
Audience: It appears to be geared for either hospital CEOs or management.
Features: The book looks at the pillars of promoting an organizational culture change regarding patient safety. It touches on root cause analysis, but I would have liked to see more about the National Patient Safety Goals and about system vulnerabilities.
Assessment: This book is very helpful for those who are just beginning with organizational culture changes. However, despite all the work that Dr. Jim Bagian has done since 1999, especially with root cause analysis, neither he nor the National Center for Patient Safety is mentioned.