Tales from the Tech Line: Hilarious Strange-but-True Stories from the Computer Industry's Technical Support Hotlinesby David Pogue (Editor), David Pogue
"IÆd like to buy the Internet. Can you tell me how much it costs?" "Do you have WordPerfect for Gameboy?" "IsnÆt there a manual for this mouse pad?" They reformat disks...with scissors. They point to File...with their fingers. They try to get online...without a modem. TheyÆre the Users--everyday people whose computer-related problems baffle, bewilder, and entertain tech-support staffers around the world. These hilarious true stories prove that technology can turn even college professors and top executives into babbling fools--and, once and for all, settles the question: "Which is better--hardware or software?"
- Penguin Publishing Group
- Publication date:
- Product dimensions:
- 5.36(w) x 6.16(h) x 0.43(d)
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I have own the book for more five years and worked 3 & 1/2 years doing phone tech support. The problems & how they are solved are true. Anyone having a problem with a computer will find the book a very good read. I use it to help me laugh at the problems that I see everyday doing tech support for home computer users. I say it is a good book for anyone to have in thier bookcase that uses a computer.