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Tales from the Tech Line: Hilarious Strange-but-True Stories from the Computer Industry's Technical Support Hotlines
     

Tales from the Tech Line: Hilarious Strange-but-True Stories from the Computer Industry's Technical Support Hotlines

4.0 1
by David Pogue (Editor), David Pogue
 
"IÆd like to buy the Internet. Can you tell me how much it costs?" "Do you have WordPerfect for Gameboy?" "IsnÆt there a manual for this mouse pad?" They reformat disks...with scissors. They point to File...with their fingers. They try to get online...without a modem. TheyÆre the Users--everyday people whose computer-related problems baffle, bewilder, and

Overview

"IÆd like to buy the Internet. Can you tell me how much it costs?" "Do you have WordPerfect for Gameboy?" "IsnÆt there a manual for this mouse pad?" They reformat disks...with scissors. They point to File...with their fingers. They try to get online...without a modem. TheyÆre the Users--everyday people whose computer-related problems baffle, bewilder, and entertain tech-support staffers around the world. These hilarious true stories prove that technology can turn even college professors and top executives into babbling fools--and, once and for all, settles the question: "Which is better--hardware or software?"

Product Details

ISBN-13:
9780425163634
Publisher:
Penguin Publishing Group
Publication date:
06/01/1998
Pages:
144
Product dimensions:
5.36(w) x 6.16(h) x 0.43(d)

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Tales from the Tech Line: Hilarious Strange-but-True Stories from the Computer Industry's Technical Support Hotlines 4 out of 5 based on 0 ratings. 1 reviews.
Guest More than 1 year ago
I have own the book for more five years and worked 3 & 1/2 years doing phone tech support. The problems & how they are solved are true. Anyone having a problem with a computer will find the book a very good read. I use it to help me laugh at the problems that I see everyday doing tech support for home computer users. I say it is a good book for anyone to have in thier bookcase that uses a computer.