Talk Less, Say More: Three Habits to Influence Others and Make Things Happen

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More About This Book

Overview

"Talk Less, Say More is packed with powerful advice to get your points across and make things happen in today's time-pressed world. Connie's forward-thinking, actionable communication shortcuts can elevate anyone's game."
—Bruce Carbonari

Chairman & CEO, Fortune Brands

"Connie Dieken's three-step strategy is a smart, practical guide for business leaders and others who want to create a high-performance culture. It's an important, powerful book on how to master communication in the 21st century."
—Tom Swidarski

President & CEO, Diebold

"Thanks to Connie's communication expertise, she makes it easy for anyone to transform from a good communicator into an excellent one. Her three simple principles are based on real-world experiences and demonstrate the power of a strong communicator."
—David Lingafelter

President, Moen Incorporated

"Connie Dieken is a true communication virtuoso and a genuine phenomenon. She is on a mission to elevate our ability to communicate. Talk Less, Say More should be required reading for all leaders and emerging leaders. It can instantly transform the way people respond to you, giving you the power to deliver brief, clear messages that influence the world."
—Robert Johnson

Managing Counsel, McDonald's Corporation

Product Details

  • ISBN-13: 9780470500866
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 9/28/2009
  • Edition number: 1
  • Pages: 176
  • Sales rank: 149,977
  • Product dimensions: 5.70 (w) x 8.60 (h) x 0.70 (d)

Meet the Author

Connie Dieken is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award–winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.

Table of Contents

Introduction Connect-Convey-Convince

1 Connect - Managing Attention 5

10 Signs You May Be a Weak Connector 7

Ch. 1 Why Connect? 11

Ch. 2 Stay in Their Moment 17

Ch. 3 Frontload 29

Ch. 4 Goldilocks Candor 43

Connect Review and Action Plan 54

2 Convey - Managing Information 59

10 Signs You May Be a Weak Conveyor 61

Ch. 5 Why Convey? 65

Ch. 6 The Eyes Trump the Ears 71

Ch. 7 Talk in Triplets 83

Ch. 8 Tell Stories 91

Convey Review and Action Plan 99

3 Convince - Managing Action 103

10 Signs You May Be a Weak Convincer 105

Ch. 9 Why Convince? 109

Ch. 10 Sound Decisive 115

Ch. 11 Transfer Ownership 127

Ch. 12 Adjust Your Energy 137

Convince Review and Action Plan 150

Putting It All Together 155

About the Author 159

Acknowledgments 161

Index 165

Customer Reviews

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Sort by: Showing 1 – 4 of 3 Customer Reviews

  • Posted October 29, 2009

    Great Book!

    Direct and to the point, the Author nails how to 'beef up'comunication skills for powerful results! I read it from cover to cover. I sometimes have 4-5 books going at a time and this one really captured me! I would HIGHLY recommend this book to anyone who wants better results in anything to do with dealing with people in this fast paced world we live in today! Be sure to read "Portion Control" WOW-WOW-WOW!!!!!!

    Fran Rambo, Mom, Grandmom, Student of Life and Business Owner

    1 out of 1 people found this review helpful.

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    Posted December 28, 2011

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