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From The CriticsReviewer: Christine Ann Merle, DVM, MBA,CVPM(University of Illinois College of Veterinary Medicine)
Description: This comprehensive book features a through and complete review of common tasks for veterinary assistants in companion animal practice.
Purpose: The purpose is twofold: to serve as a procedural manual and as an instructional resources as part of a training program. Given the importance of training to today's veterinary staff, these are both worthy objectives. Overall, the author does successfully achieve these objectives, but the lack of images may make the learning difficult for readers who require pictures and/or visual demonstrations.
Audience: The target audience appears to be veterinary staff, especially those who serve as veterinary assistants. However, because of the high level and comprehensive nature of the content, I believe that the book requires a more educated reader than those who typically may be hired in a veterinary clinic to serve in this position.
Features: The topics are extremely comprehensive and cover a multitude of jobs in a veterinary clinic. Duties essential to the role of receptionist, kennel staff, veterinary assistant and veterinary technician are all discussed in this book. Because of the comprehensiveness of the book, it would be a valuable addition to any companion animal veterinary facility's reference shelf. Each task is easily broken down for reference. However, because of the lack of images and the potential content/knowledge overload of information not relevant to an individual's job, this book may not be as helpful to an individual as it would be to an entire facility.
Assessment: The training of staff is vital in companion animal practice and there should be a variety of methods for veterinarians to accomplish this training. One of the more useful ways to use this book is for a veterinary practice to take out the individual tasks and make them its own by either incorporating additional demonstration videos (the accompanying CD-ROM has a limited few) and or creating hands-on training modules to reinforce the information in this book. I would recommend this book to be on a clinic's reference shelf, but it is too comprehensive and detailed to be used as the sole training for a staff member.