Technical Writing: Principles, Strategies, and Readings / Edition 6

Technical Writing: Principles, Strategies, and Readings / Edition 6

by Diana C. Reep
     
 

ISBN-10: 0321333500

ISBN-13: 9780321333506

Pub. Date: 06/21/2005

Publisher: Longman

Technical Writing: Principles, Strategies and Readings offers a flexible combination of instructional chapters and readings that reflect the variety of emphases in today's technical writing classroom.

Overview

Technical Writing: Principles, Strategies and Readings offers a flexible combination of instructional chapters and readings that reflect the variety of emphases in today's technical writing classroom.

Product Details

ISBN-13:
9780321333506
Publisher:
Longman
Publication date:
06/21/2005
Edition description:
Older Edition
Pages:
608
Product dimensions:
7.12(w) x 9.26(h) x 0.85(d)

Table of Contents

I. TECHNICAL WRITING: WAYS OF WRITING.

Technical Writing on the Job.

Writing in Organizations.

Reader/Purpose/Situation.

Diversity in Technical Writing.

Writing as a Process.

One Writer’s Process.

Stages of Writing.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Collaboration and Ethics.

Writing with Others.

Writing with a Partner.

Writing on a Team.

Writing for Management Review.

Writing for Multiple Reviewers.

Writing with a Technical Editor.

Writing Ethically.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Audience.

Analyzing Readers.

Subject Knowledge.

Position in the Organization.

Personal Attitudes.

Reading Style.

Multiple Readers.

International Readers.

Finding Out about Readers.

Informal Checking.

Interviewing.

Testing Reader-Oriented Documents.

Readers Working as a Group.

Readers Answering Questions.

Readers Performing a Task.

Readers Thinking Aloud.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Organization.

Sorting Information.

Select Major Topics.

Identify Subtopics.

Constructing Outlines.

Informal Outlines.

Formal Outlines.

Topic Outlines.

Sentence Outlines.

Developing Effective Paragraphs.

Unity.

Coherence.

Development.

Patterns for Presenting Information.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Revision.

Creating a Final Draft.

Global Revision.

Fine-tuning Revision.

Revising On-Screen.

Making Global Revisions.

Content.

Organization.

Making Fine-tuning Revisions.

Overloaded Sentences.

Clipped Sentences.

Lengthy Sentences.

Passive Voice.

Jargon.

Sexist Language.

Concrete versus Abstract Words.

Gobbledygook.

Wordiness.

Revising for the Web.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Document Design.

Understanding Design Features.

Purpose of Design Features.

Design Principles.

Creating Graphic Aids.

Purpose of Graphic Aids.

Tables.

Figures.

Using Format Elements.

Written Cues.

White Space.

Color.

Typographic Devices.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Writing for the Web.

Planning a Web Site.

Organizing Web Pages.

Homepage.

Information Pages.

Writing Effectively.

Designing Elements for Special Needs.

Senior Users.

Disabled Users.

International Users.

Evaluating Your Web Site.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Definition.

Understanding Definitions.

Writing Informal Definitions.

Writing Formal Sentence Definitions.

Writing Expanded Definitions.

Cause and Effect.

Classification.

Comparison and Contrast.

Description.

Development or History.

Etymology.

Examples.

Method of Operation or Process.

Negation.

Partition.

Stipulation.

Placing Definitions in Documents.

Within the Text.

In an Appendix.

In Footnotes.

In a Glossary.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Description.

Understanding Description.

Planning Descriptions.

Subjects.

Kinds of Information.

Details and Language.

Graphic Aids.

Writing Descriptions.

Organization.

Sections of a Technical Description.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Instructions, Procedures, and Process Explanations.

Understanding Instructions, Procedures, and Process Explanations.

Instructions.

Procedures.

Process Explanations.

Graphic Aids.

Writing Instructions.

Readers.

Organization.

Details and Language.

Narrative Style.

Troubleshooting Instructions.

Writing Procedures.

Procedures for One Employee.

Procedures for Several Employees.

Procedures for Handling Equipment and Systems.

Writing Process Explanations.

Readers.

Organization.

Details and Language.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Formal Report Elements.

Selecting Formal Report Elements.

Writing Front Matter.

Title Page.

Transmittal Letter or Memo.

Table of Contents.

List of Figures.

List of Tables.

Abstract and Executive Summary.

Writing Back Matter.

References.

Glossary/List of Symbols.

Appendixes.

Documenting Sources.

APA System: Citations in the Text.

APA System: List of References.

Number-Reference System.

Chapter Summary.

Supplemental Readings in Part 2.

Models.

Exercises.

Short and Long Reports.

Understanding Reports.

Developing Short Reports.

Opening-Summary Organization.

Delayed-Summary Organization.

Developing Long Reports.

Planning Long Reports.

Gathering Information.

Evaluating Sources.

Taking Notes.

Interpreting Data.

Drafting Long Reports.

Chapter Summary.

Supplemental Readings in Part 2.

Models.

Exercises.

Types of Reports.

Understanding Conventional Report Types.

Writing a Feasibility Study.

Purpose.

Organization.

Writing an Incident Report.

Purpose.

Organization.

Writing an Investigative Report.

Purpose.

Organization.

Writing a Progress Report.

Purpose.

Organization.

Writing a Trip Report.

Purpose.

Organization.

Writing a Proposal.

Purpose.

Organization.

Chapter Summary.

Supplemental Readings in Part 2.

Models.

Exercises.

Letters, Memos, and Email.

Understanding Letters, Memos, and Email.

Letters.

Memos.

Email.

Developing Effective Tone.

Natural Language.

Positive Language.

You-Attitude.

Organizing Letters and Memos.

Direct Organization.

Indirect Organization.

Persuasive Organization.

Writing Memos as a Manager.

Selecting Letter Format.

Date Line.

Inside Address.

Salutation.

Body.

Close.

Signature Block.

Notations.

Second Page.

Envelope.

Selecting Memo Format.

Selecting Email Format.

Using the Fax.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Career Communication.

Looking for a Job.

Writing Résumés.

Traditional Résumés.

Scannable Résumés.

Email Résumés.

Web-based Résumés.

Writing Job-Application Letters.

Writing Other Job-Related Letters.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Models.

Exercises.

Oral Presentations.

Understanding Oral Presentations.

Purpose.

Advantages.

Disadvantages.

Types of Oral Presentations.

Organizing Oral Presentations.

Preparing for Oral Presentations.

Delivering Oral Presentations.

Rehearsal.

Notes and Outlines.

Voice.

Professional Image.

Gestures.

Eye Contact.

Questions.

Using Visual Aids.

Equipment.

Presentation Software.

Joining a Team Presentation.

Facing International Audiences.

Chapter Summary.

Supplemental Readings in Part 2.

Endnotes.

Exercises.

II. TECHNICAL WRITING: ADVICE FROM THE WORKPLACE.

Allen, L., and Voss, D. “Ethics in Technical Communication”.

Bagin, C.B., and Van Doren, J. “How to Avoid Costly Proofreading Errors”.

* Barefoot, D.K. “Ten Tips on Writing White Papers”.

Caher, J.M. “Technical Documentation and Legal Liability”.

Frazee, V. “Establishing Relations in Germany”.

Garhan, A. “ePublishing”.

Hagevik, S. “Behavioral Interviewing: Write a Story, Tell a Story”.

* Hart, G.J.S. “PowerPoint Presentations: A Speaker’s Guide”.

Humphries, A.C. “Business Manners”.

* IABC. “Code of Ethics for Professional Communicators”.

Kostelnick, C., and Roberts, D.D. “Ethos”.

McAdams, M. “It’s All in the Links”.

Messmer, M. “Prepare, Listen, Follow up”.

* Nielsen, J. “Ten Steps for Cleaning Up Information Pollution”.

* Nielsen, J. “Top Ten Guidelines for Homepage Usability”.

“ResumeMaker’s 25 Tips–Interviewing”.

Robinson, J. “6 Tips for Talking Technical When Your Audience Isn’t”.

Smith, G.M. “Eleven Commandments for Business Meeting Etiquette”.

Weiss, E.H. “Taking Your Presentation Abroad”.

Wicclair, M.R., and Farkas, D.K. “Ethical Reasoning in Technical Communication: A Practical Framework”.

Appendix A: Guidelines for Grammar, Punctuation, and Mechanics.

Grammar.

Dangling Modifiers.

Misplaced Modifiers.

Squinting Modifiers.

Parallel Construction.

Pronoun Agreement.

Pronoun Reference.

Reflexive Pronouns.

Sentence Faults.

Subject/Verb Agreement.

Punctuation.

Apostrophe.

Colon.

Comma.

Dash.

Exclamation Point.

Hyphen.

Parentheses.

Question Mark.

Quotation Marks.

Semicolon.

Slash.

Mechanics.

Acronyms and Initialisms.

Brackets.

Capital Letters.

Ellipsis.

Italics.

Measurements.

Numbers.

Symbols and Equations.

Appendix B: Frequently Confused Words.


Appendix C: Internet Resources for Technical Communication.


Writing for the Web.

Oral Presentations.

Job Search.

Professional Associations.

Credits.


Index.

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