Uh-oh, it looks like your Internet Explorer is out of date.

For a better shopping experience, please upgrade now.

Techno Vision: An Executive's Survival Guide to Understanding and Managing Information

Techno Vision: An Executive's Survival Guide to Understanding and Managing Information

by Charles B. Wang, David J. Rothkopf (With)

Editorial Reviews

Barbara Jacobs
Not so long ago, it was considered a mark of status to be called a "techno dolt." These days, with kids more computer literate than many business executives and with the often-dreaded information superhighway well under construction, a comprehensive understanding of how high tech and business interrelate is mandatory. And Wang, former CEO of a software company, tries his best to articulate why and how CEOs need to be on intimate terms with their CIOs. Much of his philosophizing concerns Americans' resistance to change and the resulting "disconnect," or inability to tie information technology into the very foundations of the business. The first two thirds of the book deals with the benefits of computers and how to integrate them; the last part consists of a streamlined vocabulary and discusses the implications of such terms as "network computing" and "application development" for the corporate U.S. Unfortunately, the author's jumpy narrative and dry tone inhibit readability, and the liberal references to his consulting firm can be jarring. A great premise and promise--if readers can wade through the delivery.
The series of workshops is for organizations that wish to undertake with Harbridge Consulting Group Ltd. management training, but lack their own in-house programs. Each one-day workshop is a complete training package, and includes a trainer's guide text section, a participant's guide section with reproducible exercises, and a collection of slides. The present workshop consists of an introductory session followed by sessions on the customer-focused organization, dimensions of customer service, knowing your customers, customer service, active listening, and planning ahead. Looseleaf in a 3-ring binder. Published in association Annotation c. Book News, Inc., Portland, OR (booknews.com)

Product Details

McGraw-Hill Companies, The
Publication date:
Product dimensions:
5.63(w) x 8.29(h) x 0.86(d)

Customer Reviews

Average Review:

Post to your social network


Most Helpful Customer Reviews

See all customer reviews