Technology-Enhanced Assessment of Talent / Edition 1

Technology-Enhanced Assessment of Talent / Edition 1

by Nancy T. Tippins, Seymour Adler
     
 

Technology-Enhanced Assessment of Talent (a volume in the Jossey-Bass SIOP Professional Practice series) is filled with research-based guidelines that are designed to help practitioners make better decisions on using technology to assess talent at all levels of the organization. The book offers a review of the various ways technology can enhance the administrative

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Overview

Technology-Enhanced Assessment of Talent (a volume in the Jossey-Bass SIOP Professional Practice series) is filled with research-based guidelines that are designed to help practitioners make better decisions on using technology to assess talent at all levels of the organization. The book offers a review of the various ways technology can enhance the administrative ease, credibility, validity, and cost effectiveness of assessments used in the candidate evaluation and selection processes and provides a series of case studies that demonstrate effective usage.

Edited by Nancy Tippins and Seymour Adler—two experts on employee assessment—this important resource shows how to balance the opportunities of technologically-enhanced assessments with the potential challenges to the validity of the measurements produced by these tools. They identify the key measurement, administrative, and legal factors that need to be considered in assuring that virtual assessments generate useable and useful information. The book explores important topics such as cheating, faking, equivalence with paper and pencil forms, fairness, validity, and bias.

The book contains illustrative case examples from organizations world-wide on the use of technology-enhanced assessments in real-life settings from both the private and public sectors. These cases provide a description of the particular solution adopted, the implementation of the system and ts ongoing maintenance, success metrics, and lessons learned.

Looking to the future, the authors offer an agenda for future practice and research on technologically enhanced assessments. Technologies are likely to emerge that open opportunities for new ways of creating, delivering, and using assessments in organizations. They examine the wide range of theoretical and methodological issues that need to be addressed so that practice in this exploding area is more effective.

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Product Details

ISBN-13:
9780470591581
Publisher:
Wiley
Publication date:
04/26/2011
Series:
J-B SIOP Professional Practice Series, #30
Pages:
496
Product dimensions:
6.20(w) x 9.10(h) x 1.30(d)

Table of Contents

Foreword by Allen I. Kraut, Baruch College/Kraut Associates xiii

The Editors xvii

The Contributors xix

Preface xxxv

Acknowledgments xxxvii

1. Overview of Technology-Enhanced Assessments 1
Nancy T. Tippins

Section One: Measurement and Implementation Issues in Technology-Enhanced Assessments 19

2. Foundations for Measurement 21
John C. Scott and Alan D. Mead

3. Implementing Assessment Technologies 66
Douglas H. Reynolds

4. Cheating and Response Distortion on Remotely Delivered Assessments 99
Winfred Arthur, Jr., and Ryan M. Glaze

5. Computerized Adaptive Testing 153
Rodney A. McCloy and Robert E. Gibby

6. Applicant Reactions to Technology-Based Selection: What We Know So Far 190
Talya N. Bauer, Donald M. Truxillo, Kyle Mack, and Ana B. Costa

7. International Issues, Standards, and Guidelines 224
Dave Bartram

Section Two: Case Studies of Technology-Enhanced Assessments 251

8. Web-Based Management Simulations: Technology-Enhanced Assessment for Executive-Level Selection and Development 253
Terri McNelly, Brian J. Ruggeberg, and Carrol Ray Hall, Jr.

9. Bridging the Digital Divide Across a Global Business: Development of a Technology-Enabled Selection System for Low-Literacy Applicants 267
Adam Malamut, David L. Van Rooy, and Victoria A. Davis

10. Promotional Assessment at the FBI: How the Search for a High-Tech Solution Led to a High-Fidelity Low-Tech Simulation 293
Amy D. Grubb

11. Innovation in Senior-Level Assessment and Development: Grab 'Em When and Where You Can 307
Sandra B. Hartog

12. Case Study of Technology-Enhanced Assessment Centers 324
Rick Hense and Jay Janovics

13. Video-Based Testing at U.S. Customs and Border Protection 338
Jeffrey M. Cucina, Henry H. Busciglio, Patricia Harris Thomas, Norma F. Callen, DeLisa D. Walker, and Rebecca J. Goldenberg Schoepfer

14. Going Online with Assessment: Putting the Science of Assessment to the Test of Client Need and 21st Century Technologies 355
Eugene Burke, John Mahoney-Phillips, Wendy Bowler, and Kate Downey

15. Implementing Computer Adaptive Tests: Successes and Lessons Learned 380
Mike Fetzer and Tracy Kantrowitz

16. Practice Agenda: Innovative Uses of Technology-Enhanced Assessment 394
Michael J. Zickar and Christopher J. Lake

17. Concluding Comments: Open Questions 418
Seymour Adler

Indexes

Name Index 437

Subject Index 445

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