Technology Scorecards: Aligning IT Investments with Business Performance

Overview

Are you dissatisfied with your business software? You're not alone.Fully 75% of organizations believe their business software is notmeeting expectations. The letdown, or failure, of the technologycannot be pinned on the technology itself. Successfulimplementation of technology involves the integration of People,Processes, Technologies, and Systems—key factors in thesuccessful implementation of technology. If you miss any one ofthese critical elements, you are bound to fail. Taking you step bystep through the ...

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Overview

Are you dissatisfied with your business software? You're not alone.Fully 75% of organizations believe their business software is notmeeting expectations. The letdown, or failure, of the technologycannot be pinned on the technology itself. Successfulimplementation of technology involves the integration of People,Processes, Technologies, and Systems—key factors in thesuccessful implementation of technology. If you miss any one ofthese critical elements, you are bound to fail. Taking you step bystep through the process of establishing Key Performance Indicators(KPIs), Technology Scorecards shows you how to manage yourtechnology investments as part of an overall performance managementstrategy and invest in the areas that promise maximum impact.

Sharing his decades of experience in business value creationthrough the appropriate use of technology, author Sam Bansal walksyou through the process of establishing Business KPIs, benchmarkingthem, and preparing a scorecard to show you the potential valueyour company can gain. By helping you establish achievableexpectations, he then shows you how to integrate People,Information, Business Processes, and Technology within yourframework.

After the initial groundwork is laid, TechnologyScorecards delves way beyond project management to show you howto:

  • Develop IT strategy responsive to business strategy
  • Calculate the value contribution as derived from the SCORCard
  • Translate the business blueprint to the hardware, software,and network structures to create solution architecture
  • Work with the "champions" of the project and involve them inthe project
  • Estimate and eliminate risk in the various phases of theproject
  • Establish and enforce a quality regimen
  • Conduct ongoing measurement and tracking of the KPIs
  • Present findings to stakeholders to continue theirsupport

Aligning your investment strategy with your high-impactprocesses and benchmarking a projected return on investment is aneffective way to achieve maximum impact in technology spending.Technology Scorecards' strategy-focused plan for your ITinvestments will help you reap greater financial gains, employeeinvolvement, and sustainable success.

Whether you're a CIO, CFO,CEO, IT manager, or a consultant,Technology Scorecards provides you with the tools you needto immediately estimate and establish what value to expect and whattechnology is required to achieve it. Turn strategy intoquantifiable performance—using the blueprint to IT successfound in Technology Scorecards.

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Product Details

  • ISBN-13: 9780470464564
  • Publisher: Wiley
  • Publication date: 4/27/2009
  • Edition number: 1
  • Pages: 336
  • Product dimensions: 6.20 (w) x 9.10 (h) x 1.20 (d)

Meet the Author

Dr. Sam Bansal has years of experience in the enterprise software industry, primarily focused in consulting. He is head of SIS and Partner of Elixir Netcom Solutions, a tech-nology solutions provider. Bansal has worked for large high-tech multinationals and vendors consulting on everything from strategy formulation to detailed blueprinting to execution in the CIO and management consulting and business development realms. His solution architectures are aimed at business value creation through the appropriate use of technology.

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Table of Contents

Acknowledgements.

Acronyms and Abbreviations.

PART I INTRODUCTION.

CHAPTER 1 Why Projects Fail, Scorecards, and How This Book IsOrganized.

PART II PROMISE OF TECHNOLOGY.

CHAPTER 2 Strategic Enterprise Management.

CHAPTER 3 Supply Chain Management.

CHAPTER 4 Product Life Cycle Management.

PART III SCORECARD METHODOLOGY TO ALIGN IT INVESTMENTS WITHBUSINESS PERFORMANCE (DELIVER ON PROMISE).

CHAPTER 5 Strategy.

CHAPTER 6 Realization Phase.

CHAPTER 7 Human Factors.

CHAPTER 8 Umbrella Considerations.

CHAPTER 9 Performance Management.

CHAPTER 10 Summary.

References.

Index.

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Sort by: Showing 1 Customer Reviews
  • Posted April 15, 2009

    I found the title very descriptive.

    This book is based on real life experience of the author of doing global projects with multiple stake holders. It is systematically laid down. First the author's motivation to write this book is described and then the business drivers and resulting benefits of selected and important enterprise technologies are given. This leads to the estimation of business values of the subject technologies. Then the scorecard methodology is described to develop the strategy in synch with corporate goals. Rest of the book takes you through detailed steps required to take the projects through successful completion, delivering as per the KPIs of business, established during the strategy phase.Strategy development and execution is covered in 4 chapters and a total of 16 sub chapters, covering all aspects of planning and execution.

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