This book presents the result of the MART study, an action funded under the TIDE (Technology Initiative for Disabled and Elderly People) programme of the EU. TIDE supports research and development in assistive technology with the aim of contributing to the quality of life of older people and people with disabilities and encouraging European industry and markets. The book provides the first complete assessment of the opportunities presented by the Information Society for Older People and people with disabilities in Europe, and of the factors in European telecommunications and in social developments that are facilitating or inhibiting access to these. It is being published at a time when these issues are becoming increasingly considered in EU and national policy, in the strategies of the telecommunications industry and in the concerns of representative user organisations. As the MART study finished in early 1996 and the European situation is changing rapidly, a chapter has been added by the authors to take account of more recent developments.