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Telephone Sales For Dummies
     

Telephone Sales For Dummies

3.5 2
by Dirk Zeller
 

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Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on,

Overview

Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.

Product Details

ISBN-13:
9780470168363
Publisher:
Wiley
Publication date:
12/05/2007
Series:
For Dummies Series
Pages:
292
Sales rank:
896,779
Product dimensions:
6.10(w) x 9.10(h) x 0.80(d)

Related Subjects

Meet the Author

Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling Success As a Real Estate Agent For Dummies.

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Telephone Sales for Dummies 4 out of 5 based on 0 ratings. 1 reviews.
Sales_Girl More than 1 year ago
It was a really useful book with little tips that you just forget in every day life...I was so glad to have picked up this book.