Teleworking: A Guide to Good Practice

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1994 Trade paperback New. Trade paperback (US). Glued binding. 212 p. Audience: General/trade. BRAND NEW.

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Product Details

  • ISBN-13: 9781855543263
  • Publisher: NCC Blackwell
  • Publication date: 3/1/1994
  • Pages: 212

Table of Contents

Nomenclature
Acknowledgements
Preface
1 An Introduction to Teleworking 1
2 Information Technology and Teleworking 21
The beginnings of Information Technology 22
The Personal Computer 24
Local Area Networks (LANS) 25
Development of (LANS) 25
Wide Area Networks (WANS) 27
Downsizing 29
Retailing 31
Banking 32
The Automatic Teller Machine (ATM) 33
Manufacturing 35
Newspapers 37
Information Technology and Management 39
Conclusion 42
3 Telecommunication Links 45
Telex 46
The Fax Machine 47
Digital Telephone Systems 48
Microwaves and Satellites 50
Modems 51
Communication Software 53
ISDN 55
4 Telecottages and Satellite Offices 59
British Telecottages 62
The European Scene 69
The Satellite Office 73
Summary 76
5 Working in the Home 79
Workspace 79
Family Support 80
Rules and Regulations 81
Miscellaneous Advice 86
6 Marketing & Selling Teleworked Services 87
The Skills Audit 89
Identifying Opportunities 91
Taking It From The Top 93
From The Ground Up 95
Selling Teleworking 96
7 The Software 103
Operating Systems 105
Word Processing 108
Spreadsheets 109
Databases 110
Desktop Publishing 112
Graphics 113
CAD/CAM 115
Miscellania 117
Utilities 118
Computer Training 119
8 The Hardware 121
PCs, Apples and Acorns 121
IBM PC 123
The Apple Macintosh Range 125
Acorn and Archimedes Computers 125
The Monitor or Visual Display Unit 125
Keyboards and Mice 130
Printers 132
Plotters 135
Scanners 135
Back-up Devices 137
CD-ROM 138
Multimedia 139
9 Putting it all together 141
The Business Plan 141
Loans and Grants 146
Contracts 148
Purchasing 150
Service and Maintenance 153
10 Into the Future 157
Telecommunications 157
Information Technology 158
Enterprise and Management 159
The Workplace 161
Education 162
The Home 163
The Environment 164
App. 1 A Brief History of the Electronic Computer 167
App. 2 Useful Telephone Numbers 179
App. 3 Access Towns and Numbers for the PSS Dialplus Network 185
App. 4 Recommended Specifications of different levels of personal computer 189
References 191
Bibliography 193
Glossary 195
Index 200
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