Telling Ain't Training: Updated, Expanded, Enhanced / Edition 2

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This book is an entertaining and practical guide for every trainer and performance improvement professional as it tackles the three universal and persistent questions of the profession—how do learners learn, why do learners learn, and how do you ensure that learning sticks. This interactive book with it fun and breezy style illustrate the authors' point of view that learning should be active and enjoyable. Playful illustrations demonstrate the solid research that back up the authors' contentions and help readers separate learning myth from fact to dispel beliefs and practices that often harm the instructional process.

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Product Details

  • ISBN-13: 9781562867010
  • Publisher: American Society for Training & Development
  • Publication date: 6/16/2011
  • Edition description: 2nd Edition
  • Edition number: 2
  • Pages: 294
  • Sales rank: 63,657
  • Product dimensions: 7.00 (w) x 9.90 (h) x 0.80 (d)

Table of Contents

Dedication xi

Preface xiii

Section 1 The Human Learner-What Research Tells Us 1

Chapter 1 Learning Is Not Easy (Especially When Others Make It So Hard) 3

Challenge 1 3

Challenge 2 4

What Is This Book About? 8

Chapter 2 An Introduction to Some "Familiar Terms" 9

Basic Vocabulary-The Terms of the Trade 9

Two Key Principles: Your Mantra as a Trainer (Educator, Instructor) 13

Live or Technology-Based: It's All the Same 14

What's in This Book and Why 15

Remember This 16

Chapter 3 The Human Learner 19

What Is Learning? 19

How We Learn: Senses, Filters, and Memory 21

What Does This Mean for the Learner … and the Trainer? 27

Remember This 27

Section 2 What You Must Know to Be a Better Trainer 31

Chapter 4 Getting Learners to Learn 33

Different Types of Knowledge: Declarative and Procedural 36

Key Ingredients for Learning 40

Adapting for Differences in Ability, Prior Knowledge, and Motivation 44

Remember This 46

Chapter 5 Adult Learning Principles 49

Good Classes and Bad Classes 49

Four Key Adult Learning Principles 52

The Bottom Line on Adult Learning Principles 66

Remember This 67

Chapter 6 A Five-Step Model for Creating Terrific Training Sessions 71

Six Universal Principles From Research on Learning 72

A Universal Model for Structuring Any Learning Session 79

The Training Session Planning Session 84

The Training Session Scripting Sheet 87

Using the Five-Step Model to Retrofit Existing Training Sessions 94

Final Review of the Five-Step Model 95

Remember This 95

Chapter 7 Getting Learners to Remember 99

Metacognition: The Executive Learning Controls 100

Cognitive Strategies: How to Build Learning Faster, Better, Cheaper 105

Remember This 117

Section 3 Applying What You Have Learned-Making Learning Research Work 119

Chapter 8 Training Approaches and a Cornucopia of Learning Activities 121

Four Major Types of Training 122

Pulling the Four Types of Training Together 125

25 Training Activities You Can Use 126

Summarizing the Activities 149

Closing the Door on This Active Chapter 149

Remember This 152

Chapter 9 Testing or Examining-What's the Difference? 155

What Was That All About? 157

Testing Versus Exams 159

How Do I Go About Creating Tests? 163

Creating Tests 167

Remember This 174

Section 4 Training-Learning With Technology and Beyond 177

Chapter 10 Training and Technology 179

What Is Technology and What Does It Do for Learning? 180

Ideal Versus Real 181

What Can We Realistically Expect From the Use of Technology in Learning? 182

Should We Ignore Technology? 182

Caveat Emptor (Let the Buyer Beware) 183

Promises, Promises, Promises 191

Remember This 193

Chapter 11 Learning With Technology: Making It Work 197

Hit or Myth? 197

What Makes for Quality Online Learning? 199

Online Learning Is Not the First Decision You Make 202

Blended Learning 206

How Would You Blend? 206

Beyond Traditional Blended Learning 206

New Informal Learning Approaches 209

The Rise of Web 2.0 211

Integrating Web 2.0 Into Training 213

Resources and Examples: Ideas for Using New Media in Learning 213

The New Blended Learning and the Future of Training 213

Remember This 219

Closing Out on Learning with Technology: Making It Work 223

Section 5 Wrapping It Up 225

Chapter 12 Hit or Myth: What's the Truth? 227

The Bottom Line on Learning 237

Hit or Myth-A Final Match-Up 237

Chapter 13 Concluding Reflections on Telling Ain't Training 241

A Rapid Review of Telling Ain't Training 241

Something to Think About-Reflections From Carl Jung 244

Endnotes 247

About the Authors 283

Index 287

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