- Shopping Bag ( 0 items )
From Barnes & Noble
We all know the experience: Someone, perhaps your boss, or even worse, not your boss, offers feedback that, however well-intentioned, blunts the tranquility of your day. Negotiating experts Douglas Stone and Sheila Heen specialize in dealing with emotionally draining interplays. In fact, their book Difficult Conversations has helped thousands of men and women improve their workplace and non-workplace experiences. Thanks for the Feedback explains why learning to respond to feedback productively not only enhances your mood; it also improves your performance. Valuable lessons we can all use.