The Active Manager's Tool Kit / Edition 1

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Overview

Dozens of customizable performance improvement tools

Mel Silberman's bestselling books on ""Active Training"" have sold more than 68,000 copies. In The Active Manager's Tool Kit, Silberman takes his trademarked approach to ""Active Training"" and applies it to ""Active Managing."" Instead of telling employees what to do and sitting back to wait for results, ""active managers"" conduct team building, motivate, coach, and guide their direct reports to be self-directing, accountable, and team oriented.

The Active Manager's Tool Kit is full of work sheets and reproducible tools that can be downloaded from the Web and customized or photocopied. These include reproducible job aids for employees, performance improvement activities that managers can use to train their own teams, and questionnaires that help both manager and employees assess how well they are doing. The tools in this book enable the ""active manager"" to coach and lead effectively.

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Product Details

  • ISBN-13: 9780071409452
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 1/28/2003
  • Edition number: 1
  • Pages: 356
  • Product dimensions: 7.50 (w) x 9.25 (h) x 0.74 (d)

Table of Contents

Introducing: The Active Manager's Tool Kit ix
Part I Reproducible Tools for Assessing and Developing Your Leadership Skills
1. How High Is Your People Quotient (PQ)? 3
2. How Do You Rate as a Leader? 7
3. How Do You Empower Your Employees? 15
4. What Is Your Leadership Style? 25
5. Motivating Others 35
6. Improving Your Communications 40
7. Ten Steps to Become an Effective Manager 45
8. Building Organizational Trust 51
9. A Case Study of an Attempt at Empowerment 54
Part II Reproducible Tools for Coaching and Managing Employee Performance
10. What Are Your Coaching Strengths? 61
11. How Do You Compare with the People You Find Difficult? 75
12. Are You a Love 'Em or Lose 'Em Manager? 79
13. Do You Support Star Performance? 82
14. Moving from Boss to Coach 87
15. Improving Morale and Enhancing Productivity 93
16. Designing and Implementing an Effective Performance Management Program 98
17. Developing Active Listening Skills among Your Employees 107
18. Seeing through Another's Eyes 114
19. Managing Real Time 117
Part III Reproducible Tools for Building Collaboration and Teamwork
20. What Does Your Team Need to Improve? 127
21. Who's On Your Team? 133
22. Is Your Team Functioning on All Cylinders? 140
23. Aligning Your Team 145
24. Clarifying Team Roles and Responsibilities 158
25. Building Distance Teams 172
26. Becoming a Team Player 180
27. Solving a Team Puzzle 195
28. Getting to Know Your Teammates 202
29. A Game of Team Trust 208
Part IV Reproducible Tools for Facilitating Planning and Problem Solving
30. How Can You Manage Projects More Effectively? 221
31. Ten Hats Meeting Members Can Wear 234
32. Handling the Process Dimension of Meetings 236
33. Using the "Nominal Group Process" to Solve Problems 245
34. Improving Problem Solving in Meetings 250
35. Bettering the Quality of Group Discussion 260
36. Breaking Stalemates in Groups 265
37. Promoting the Value of "Yes" 268
38. Starting a Planning Process Strategically 271
Part V Reproducible Tools for Leading Change
39. How Ready Are Your People for Change? 285
40. Is Your Organization Ready for Change? 288
41. Coaching Employees through Change 293
42. Seeking Employee Opinion 301
43. Initiating and Managing Change 315
44. Understanding Change through Other People's Eyes 325
45. Discussing Change and Innovation 330
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  • Anonymous

    Posted July 20, 2003

    Finally - a leadership book you can really use on the job!

    Many leadership books are on the market with concepts and theories, but the great thing about this book is that it contains real tools, assessments, and ideas any manager can download and actually use immediately to assess their own skills or to use as team activities with their employees. This books is great for those who continually work to develop their leadership skills, but is especially excellent for managers who 'don't have time for leadership classes', because they can use the activities on their own with their team during staff meetings, ro as the tools are needed to help employees deal with change, etc. This is also an excellent resource for those in the HR/leadership development field - the activities in the book can be used within leadership courses.

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