The Art and Science of 360 Degree Feedback / Edition 1

The Art and Science of 360 Degree Feedback / Edition 1

by Richard Lepsinger, Anntoinette D. Lucia
     
 

ISBN-10: 078790855X

ISBN-13: 9780787908553

Pub. Date: 05/28/1997

Publisher: Wiley

Embraced by dozens of America's most successful corporations, 360? feedback is revolutionizing the way successful firms are achieving business goals and enhancing their employee's performance. Its proven ability to promote cultural change, maximize employee excellence and foster teamwork is fast making it the human resources initiative of choice among today's

Overview

Embraced by dozens of America's most successful corporations, 360? feedback is revolutionizing the way successful firms are achieving business goals and enhancing their employee's performance. Its proven ability to promote cultural change, maximize employee excellence and foster teamwork is fast making it the human resources initiative of choice among today's leaner, more horizontally structured organizations. But what makes for a successful 360? feedback program? Is 360? right for your company? If so, how can you ensure its proper implementation'In The Art and Science of 360? Feedback, authors Richard Lepsinger and Anntoinette D. Lucia give readers the benefit of more than 20 years' experience designing and implementing 360? feedback programs for hundreds of companies. Their language is clear and concise. Their detailed, step-by-step advice is easy to follow. And their comprehensive approach makes this unprecedented how-to guide indispensable to anyone considering 360? feedback for their place of work, regardless of their familiarity with the subject. Among the highlights:*Personal insights from HR professionals who introduced 360? into their organizations*Case studies and examples implemented by such major companies as Summit Bank and Northwestern Mutual Life*A process for enlisting the support of and commitment to 360? from others in your organization...a key aspect of a successful program that is often overlooked.*Guidelines for making the process smooth and painless for feedback providers and recipients alike.The Art and Science of 360? Feedback is the first and only single-volume guide to all the how's and why's of this exceptional business tool. As such, it is one book every Human Resource and Line Management professional should own.

Product Details

ISBN-13:
9780787908553
Publisher:
Wiley
Publication date:
05/28/1997
Edition description:
Older Edition
Pages:
304
Product dimensions:
6.00(w) x 9.20(h) x 0.95(d)

Table of Contents

PREPARING TO USE 360 FEEDBACK.

The Uses of 360 Feedback: A Tool for Strategic Change.

The Most Important Decision You Will Make: Choosing a Method for Collecting the Feedback.

The Most Important Decision You Will Make: Choosing a Method for Collecting the Feedback.

Using Interviews to Augment 360 Feedback.

Creating Champions: Selling the Idea to Others in Your Organization.

IMPLEMENTING A 360 FEEDBACK SYSTEM.

Gathering the Feedback: Tips on Administering the 360 Process.

Holding Up the Mirror: Presenting the Feedback.

Creating Lasting Change: Follow-Up Activities.

Enhancing Performance Management Systems.

Resource A: Examples of 360 Feedback.

Resource B: Checklist for Selecting a Questionarre.

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