The Art of Engagement: Bridging the Gap Between People and Possibilities

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Overview

“We're using the insights in The Art of Engagement to redesign every element of our training systems. We've eliminated the manuals and PowerPoints, and we are building everything around visual images that stimulate dialogue and drive action.”
-Tom Davin, CEO, Panda Restaurant Group, Inc.

“Root Learning's Strategic Engagement Process has proved invaluable in ensuring that our executives, managers, and frontline employees all know and understand ...

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The Art of Engagement: Bridging the Gap Between People and Possibilities

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Overview

“We're using the insights in The Art of Engagement to redesign every element of our training systems. We've eliminated the manuals and PowerPoints, and we are building everything around visual images that stimulate dialogue and drive action.”
-Tom Davin, CEO, Panda Restaurant Group, Inc.

“Root Learning's Strategic Engagement Process has proved invaluable in ensuring that our executives, managers, and frontline employees all know and understand how their efforts directly connect with our strategic plan.”
-Rich Meelia, President and CEO, Covidien

“This book represents a career full of learning that Jim and his colleagues have acquired through years of helping organizations link 'boardroom' strategy to front-line execution."
-Connie Colao, Chief People Officer, Taco Bell

“Dialogue is the oxygen of change. The principles in The Art of Engagement have been vital in assisting Textron to change our conversations-which ultimately changed our results.”
-Lewis Campbell, CEO, Textron

“Haudan's ideas have helped us find new and compelling ways to engage every single employee at Harley-Davidson. These insights were a important contributor to the Partnership Philosophy--a philosophy that was pivotal to our success.”
-Rich Teerlink, Former Chairman and CEO, Harley-Davidson

“Jim Haudan and the team at Root Learning have been instrumental in helping our brand grow through employee engagement. This has strongly contributed to creating a common vision and strong ownership of our Hampton brand.”
-Gina Valenti, Senior Director, Hilton Hotels Corporation

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Product Details

  • ISBN-13: 9780071544856
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 7/30/2008
  • Edition number: 1
  • Pages: 288
  • Sales rank: 278,452
  • Product dimensions: 6.20 (w) x 9.00 (h) x 1.10 (d)

Meet the Author

Jim Haudan Jim Haudan is CEO and co-founder of Root Learning, an international management consultancy. He and his colleagues have helped hundreds of companies worldwide to engage their employees in the execution of strategy through the use of dialogue and visualization.

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Table of Contents

1. Introduction

2. The Canyon

3. Living for the Weekend

4. Altitude Matters

5. Cheering Your Team to Lose

6. “Human Beings Work Here”

7. The Need to See More Than the Pieces

8. Thinking Big with a “Big Picture”

9. Making the Complex Simple

10. What We Say vs. What We Mean

11. The Art of Engagement

12. Three Major Themes of Strategic Engagement

13. Hoe These Themes Work at the Altitude Levels

14. Focus on Leaders

15. Focus on Managers

16. Focus on the Frontline

17. Conclusion

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Customer Reviews

Average Rating 4.5
( 6 )
Rating Distribution

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Sort by: Showing all of 6 Customer Reviews
  • Posted June 1, 2009

    more from this reviewer

    Inventive program for engaging your employees

    Organizational leaders spend considerable time and effort carefully developing strategies to advance their corporate goals. However, they often fail to communicate these strategies compellingly to their employees - the people who must execute every step. Therefore, it is no surprise that most such strategies fail. Management consultant Jim Haudan recommends a strategy-sharing approach using visuals, metaphors and stories to engage employees. He offers tactics for getting them on board to execute your strategy and organizational directives. One negative: Many of the illustrations (reductions from original table-size artwork) are busy and even fuzzy. Some feature tiny text, which illustrates - in the breech - Haudan's point about using clear visuals to communicate and engage. Otherwise the book is superior, very insightful and nicely written. Haudan uses case studies to demonstrate the effectiveness of his employee engagement process. getAbstract believes leaders can benefit from learning his tactics for communicating strategies so employees understand them, support them and actually implement them.

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  • Anonymous

    Posted August 25, 2008

    Engaging People to Execute Strategy

    For executives searching for innovative ways to execute strategy effectively, Jim Haudan's 'The Art of Engagement' is an excellent field guide for that journey. Many will want to keep it as a deskbook, especially for those dark days when strategy stalls, or never gets off the ground. Haudan offers a refreshingly practical approach to executing strategy by engaging people to think and act much differently about strategy. It is about how to use strategic conversations and visualization of systems to accelerate strategy execution through people. Loaded with innovative ideas and lessons learned from Haudan's 20 years of helping executives in some of the world's largest companies bring their strategies to life, the book also offers readers an opportunity to test some of Haudan's proven methods through free downloads of strategic learning applications discussed in the book. Here is a caveat: Don't buy this book if you think you can execute strategy despite your people, and not through them. Quite frankly, it will waste your time. But if you want to learn about proven methods to engage the hearts and minds of your leaders, managers and front line to execute a shared mental model of strategy, then grab a bunch of copies for your team and test the concepts.

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  • Anonymous

    Posted September 11, 2008

    Borrows the work of many others

    I thought the book was good but it's repackaging of what many OD and change management experts have talked about for years.

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  • Anonymous

    Posted July 2, 2008

    A reviewer

    This book is perfect for those people who truly do not understand business and how things should be done.

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  • Anonymous

    Posted October 6, 2011

    No text was provided for this review.

  • Anonymous

    Posted February 23, 2014

    No text was provided for this review.

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