The Baldrige Quality System: The Do-It-Yourself Way to Transform Your Business

The Baldrige Quality System: The Do-It-Yourself Way to Transform Your Business

by Stephen George
     
 

The Malcolm Baldrige National Quality Award has become a coveted prize in the U.S.; however, the criteria for winning are complex. The process is carefully dissected and putting together a winning application is demonstrated. Helps readers sort through the confusing maze of quality programs, techniques, concepts and personalities. Explains how to adapt the Award

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Overview

The Malcolm Baldrige National Quality Award has become a coveted prize in the U.S.; however, the criteria for winning are complex. The process is carefully dissected and putting together a winning application is demonstrated. Helps readers sort through the confusing maze of quality programs, techniques, concepts and personalities. Explains how to adapt the Award program to fit the needs of your company in evaluating its performance, setting up a successful quality system, communications, education and training.

Product Details

ISBN-13:
9780471557982
Publisher:
Wiley
Publication date:
09/11/1992
Pages:
320
Product dimensions:
6.42(w) x 9.55(h) x 1.02(d)

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