The Best Kept Secrets in Government: How the Clinton Administration Is Reinventing the Way Washington Works

Overview

Before the Clinton Administration took office, the federal government was:
— buying staplers at $54 each
— employing an official tea-taster
— paying $500 for telephones that work underwater
— spending $27 to send a three-pound package overnight

These were among some of the best kept secrets in government — business as usual inside an ...

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Overview

Before the Clinton Administration took office, the federal government was:
— buying staplers at $54 each
— employing an official tea-taster
— paying $500 for telephones that work underwater
— spending $27 to send a three-pound package overnight

These were among some of the best kept secrets in government — business as usual inside an engorged, entrenched bureaucracy. Less secret was the fact that this bureaucracy was churning out hundreds of thousands of pages of jargon-laden directives and petty regulations that contributed to the federal bloat and a tradition of official obfuscation. Bill Clinton and Al Gore have changed all that. In this highly readable report, the fourth in a series by the National Performance Review, the Vice President reveals some new government secrets, chief of which is that government is now costing less and working better. In a revolution of common sense, federal employees themselves worked with the Clinton Administration to downsize and streamline their own jobs. The Best Kept Secrets in Government tells the stories of a number of the dedicated and innovative civil servants who were finally given the opportunity to throw off the burdens of micromanagement and implement commonsense plans of their own devising. The results have been dramatic, resulting in the largest, swiftest government-wide cut in the history of the United States — while maintaining and improving essential services. In The Best Kept Secrets in Government, Vice President Gore tells how this revolution came to pass, and how it can be extended into the future. "It isn't good enough yet, or small enough yet, but we sure have things headed in theright direction," the Vice President writes in his introduction. "We are rebuilding a government that all Americans can be proud of."

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Product Details

  • ISBN-13: 9780679778349
  • Publisher: Random House Publishing Group
  • Publication date: 10/1/1996
  • Pages: 137
  • Product dimensions: 5.24 (w) x 8.01 (h) x 0.49 (d)

Meet the Author

Al Gore
Al Gore
Al Gore was inaugurated as the 45th vice president of the United States on January 20, 1993, and served for eight years. He is the author of the bestsellers Earth in the Balance, An Inconvenient Truth, and The Assault on Reason and was featured in an Academy Award-winning documentary. He was a co-recipient of the Nobel Peace Prize in 2007.
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Table of Contents

Acknowledgments
Introduction
Reinvention Highlights
Secret 1 Common Sense Has Come to the Federal Government 3
Procurement Reform 11
Management Systems and Structure 18
Reinvention Labs 21
Personnel Reform 23
Reinforcing Success: The Hammer Award 27
Franchise Funds 28
Our Secret Weapon 29
Secret 2 Government Is Serving People Better 32
President Clinton's Marching Orders 40
Who Is the Customer? 44
Ask Customers What They Want 47
Setting Standards 48
The Convenience of the Customer 51
Phones 54
Number, Please 57
Computers 58
Just a Little Common Sense 63
Training 65
Secret 3 Government Is in Partnership with Business 70
Forming Partnerships 76
The Environment 77
Medicine 79
Worker Safety 80
Pensions 82
Health Care 83
Meat and Poultry 84
Consumer Products 85
Drug Interdiction 87
Helping Our Partners 87
Who's the Enemy? 91
Secret 4 Government Is Partnering with Communities 93
Cities, Counties, States - Partners 99
The Oregon Option 102
Performance Partnerships 104
The Environment 105
Connecticut Neighborhood Revitalization Partnership 108
Addressing Unfunded Mandates 109
Welfare and Health Care Reform 110
Fighting Crime 112
Education 113
Conclusion 118
Notes 122
Index 132
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