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H. W. BrandsGreenhouse has covered the labor beat for the New York Times for more than a decade, and his reporting skills serve his book's readers well. He alternates vignettes from the lives of individual workers with passages revealing the broader economic and political forces shaping workers' predicament…His recommendations for change—a higher minimum wage, better enforcement of laws against employers' cheating on wages, universal health insurance, mandatory retirement accounts in addition to Social Security, renewed government support for labor unions, transition training for workers laid off by outsourcing, a recommitment to public education—are reasonable and appropriate. But the current plight of American workers has been decades in the making, and absent a catastrophic failure of the system, it is hard to imagine how government will summon the will to effect the changes Greenhouse proposes.
—The Washington Post