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Doody's Review ServiceReviewer: Cynthia Lee Cummings, RN, MSN, EdD (University of North Florida Brooks College of Health)
Description: This is an extremely timely and in-depth look at the role of the nurse manager.There are excellent case studies and examples of budget statements, staffing models, DRG's and six sigma.
Purpose: The purpose is to provide new nurse managers and nurses an understanding of the healthcare delivery system and techniques to manage staff and departments.
Audience: Nurse managers are the intended audience and an appropriate one, especially since this is an often-overlooked group. The author is a nursing director who has recruited multiple contributors from the field of nursing administration.
Features: The book reviews staffing, productivity, budgeting, supply cost, patient reimbursement, quality management, and even leadership and conflict management. Even for nurse managers who have been in the position for years, many of the tips pertaining to budget, supply, and Six Sigma are helpful. The many examples and forms provide illustrated examples of how different budgets, patient classification, and even evaluation tools can be used. These are the best parts of the book. Although I feel that this is exactly what a nurse manager would be looking for, some may want more detail in certain areas, such as budgeting, conflict management, or Six Sigma.
Assessment: I enjoyed this book. It is an informative and quick read, which is exactly what a busy nurse manager is looking for. When I was a nurse manager, I would have really appreciated having a book like this to provide a quick reference and great examples that could be used in the clinical setting. I have not found another book like this with such detailed and comprehensive information in a multitude of areas. It will be a great help to nurse managers — something they can use!