The Business Shrink - The Disgruntled Employee: Manage Challenging Staff Without Losing Your Mind [NOOK Book]

Overview

"Do your employees plan exit strategies around the water cooler?
Are your office hallways filled with nasty gossip?
Is your productivity shrinking and your profits dissolving?

As a manager, every day you're faced with disgruntled employees. Now Peter Morris, host of the popular radio show "The Business Shrink,"draws on his long experience ...

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The Business Shrink - The Disgruntled Employee: Manage Challenging Staff Without Losing Your Mind

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Overview

"Do your employees plan exit strategies around the water cooler?
Are your office hallways filled with nasty gossip?
Is your productivity shrinking and your profits dissolving?

As a manager, every day you're faced with disgruntled employees. Now Peter Morris, host of the popular radio show "The Business Shrink,"draws on his long experience to help you fix these problems. Gleaning tips from experts such as CNN commentator Lou Dobbs and job search guru Martin Yate, Morris shows you how to:

  • Give workers strong, positive feedback
  • Break the endless chain of blaming and backstabbing
  • Abolish poor employee performance and boost productivity
  • Nip cases of harassment and bullying in the bud
Using sample scenarios, workplace quizzes, and actual examples from Morris's show, you'll learn how to create a harmonious workplace and how to turn disgruntled workers into productive, committed employees. The e-book version of this title does not include a CD.
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Product Details

  • ISBN-13: 9781440514562
  • Publisher: F+W Media
  • Publication date: 7/1/2008
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 304
  • File size: 2 MB

Meet the Author

Peter Morris is a successful businessman who earned his undergraduate degree from Princeton and his law degree from Harvard Business Law School. As the Business Shrink, he applies more than thirty years of business experience to workplace issues. He lives in Chicago, Illinois.


Peter Laufer is the executive producer of "The Business Shrink" radio show. A longtime radio correspondent, he is the author of fourteen books, and resides in Bodega Bay, California.

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Table of Contents


Acknowledgments     iv
About the business shrink series   Peter Laufer     v
Introduction: the disgruntled employee and you     ix
The phenomenon of the disgruntled employee     1
Warning signs and types of disgruntled employees     31
Handling disgruntlement     47
Legitimate disgruntlement     91
Handling the vindictive employee     115
Cultivating a nondisgruntled workplace     139
Conclusion: mental hygiene in the face of disgruntled employees     181
A series of conversations to solving issues with the disgruntled employee     201
Index     265
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