The Challenge of Library Management: Leading with Emotional Engagement

by Pixey Anne Mosley, Wyoma vanDuinkerken

Overview

Change is inevitable and essential to any functioning institution. But change can be stressful,k especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, this book shows them how to * Engage library staff in the process and encourage their active participation * Navigate successfully through common types of change, such as space planning, departmental reorganization, and changes in work responsibilities * Draw on concepts from psychology, communication, empowerment, planning, and evaluation to minimize friction Most workplace changes are not ends in themselves but part of a continuous process of transition. Peppered with short narratives that use real-life examples of change principles, this book helps managers reassure their staff that change can be an opportunity for reflection and personal growth.

Product Details

ISBN-13:	9780838911020
Publisher:	American Library Association
Publication date:	04/04/2011
Edition description:	New Edition
Pages:	208
Product dimensions:	6.00(w) x 9.00(h) x 0.39(d)

About the Author

Pixey Anne Mosley is the head of collection support services and a professor at Texas A&M University Libraries and has recently served as the interim director of the university’s Academic Integrity Office. She has published extensively on management in libraries with articles in Library Leadership & Management and Reference & User Services Quarterly and has authored two previous books, Staying Successful as a Middle Manager and Transitioning from Librarian to Middle Manager. She is currently the co-associate editor for Library Leadership & Management, the official journal of the Library Leadership and Management Association.

Wyoma vanDuinkerken is the coordinator of cataloging record support and an associate professor at Texas A&M University Libraries. She has also been interim head of cataloging staff, coordinator of monographs acquisitions, reference librarian for Islamic studies, and project leader for the implementation of virtual reference at Texas A&M. Before that, she managed documentation and support and customer service response for a library software company in Canada and worked with the Office of Strategic Business Initiatives of the University of Illinois, Urbana-Champaign, managing an extensive project portfolio.

Table of Contents

Preface vii

Chapter 1 Change in Libraries 1

Chapter 2 The Human Factor 11

Chapter 3 Organizational Culture Impact 29

Chapter 4 Initiating Change Effectively 45

Chapter 5 Implementing Change Effectively 67

Chapter 6 Environmental Factors Impacting Success 89

Chapter 7 Managerial Baggage 109

Chapter 8 Evaluating the Change and Yourself as a Change Leader 127

Chapter 9 Change-Specific Challenges 143

Works Cited 155

Index 165