The Chemistry of Change: Problems, Phases and Strategy

Overview

Building on his previous book, The Customer's Victory, François Dupuy outlines ways to manage a change process. Using practical examples from new case studies and discussion of current theories of organizational change, this book explains how true organizational change can be effected in both private businesses and public organizations. With a strong pedagogical format, case studies and a helpful glossary of terms, this is an invaluable guide both for managers having to deal with change implementation and for ...

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Overview

Building on his previous book, The Customer's Victory, François Dupuy outlines ways to manage a change process. Using practical examples from new case studies and discussion of current theories of organizational change, this book explains how true organizational change can be effected in both private businesses and public organizations. With a strong pedagogical format, case studies and a helpful glossary of terms, this is an invaluable guide both for managers having to deal with change implementation and for students and researchers of change management.

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Product Details

  • ISBN-13: 9780333968376
  • Publisher: Palgrave Macmillan
  • Publication date: 2/23/2002
  • Pages: 178
  • Lexile: 1550L (what's this?)
  • Product dimensions: 5.56 (w) x 8.90 (h) x 0.60 (d)

Meet the Author

François Dupuy is currently Affiliate Professor of the Sociology of Organizations at INSEAD.

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Table of Contents

List of Figures
Acknowledgements
Introduction
1 Change: Yes, But What? 1
2 The Process: From Symptoms to Problems 21
3 The Process: Looking for the Priorities 40
4 The Process: From Priorities to Levers 56
5 Implementation: The Moment of Change 74
6 Implementation: Playing on Trust 95
7 The Particular Case of Public Organisations 108
8 Conclusion 123
Notes 131
Glossary 138
Bibliography 143
Index 145
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