The Communication Book: 44 Ideas for Better Conversations Every Day

by Mikael Krogerus, Roman Tschäppeler

Overview

Mikael Krogerus and Roman Tschäppeler have tested the 44 most important communication theories and distilled them in book form, alongside clear and entertaining illustrations.

• Want better conversations? Ask open-ended questions that have no right or wrong answers—make your partner feel brilliant.
• Want better meetings? Ban smartphones, use a timer, and make everyone stand up.
• Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones.

Whether you want to present ideas more clearly, improve your small talk, or master the art of introspection, The Communication Book delivers, fusing theoretical knowledge and practical advice in a small but mighty package. With sections on work, the self, relationships and language, this book is indispensable for anyone who wants to improve what they say, and how they say it.

Product Details

ISBN-13:	9781324001980
Publisher:	Norton, W. W. & Company, Inc.
Publication date:	02/04/2020
Pages:	208
Sales rank:	40,797
Product dimensions:	4.60(w) x 7.40(h) x 0.80(d)

About the Author

Mikael Krogerus is a freelance journalist and an editor with Das Magazin, the weekly supplement to Switzerland’s biggest newspaper.

Roman Tschäppeler is the founder of the consulting and multimedia firm Guzo, based in Biel-Benne, Switzerland. He attended the Kaospilot School in Denmark.