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Overview

The highly successful Complete A+ Guide to PC Repair by Cheryl Schmidt focuses on hardware and basic networking and is intended for one or more courses geared toward A+ Certification (Core Exam) and computer repair hardware and basic networking. Topics include the motherboard, system configuration, disassembly/reassembly, memory, floppy and hard drives, multimedia devices, video and more. This book is not only the ultimate tool for receiving A+ certification, but it will help the reader on the job as well.
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Product Details

  • ISBN-13: 9781576763032
  • Publisher: Pearson
  • Publication date: 10/28/2004
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 1576
  • Product dimensions: 7.40 (w) x 9.20 (h) x 2.30 (d)

Table of Contents


Chapter 1 : Introduction to Computer Repair
Chapter 2: On the Motherboard
Chapter 3: System Configuration
Chapter 4: Disassembly/Reassembly
A+ Certification Exam Objectives
Disassembly Overview
Electrostatic Discharge (ESD)
EMI (Electromagnetic Interference)
Disassembly
Tools
Reassembly
Cables and Connectors
Hard Drives
Preventive Maintenance
Chapter 5: Basic Electronics and Power
A+ Certification Exam Objectives
Basic Electronics Overview
Electronic Terms
Power Supply Overview
Power Supply Form Factors
Purposes of a Power Supply
Types of Power Supply Connectors
Power Supply Voltages
APM (Advanced Power Management)
Replacing or Upgrading a Power Supply
Power Supply Problems
Symptoms of Power Supply Problems
Adverse Power Conditions
Adverse Power Protection
Surge Protectors
Line Conditioners
Uninterruptible Power Supply (UPS)
Standby Power Supply (SPS)
Phone Line Isolator
Electrical Fires
Chapter 6: Logical Troubleshooting
A+ Certification Exam Objectives
Troubleshooting Overview
Re-create the Problem
Hardware or Software
Divide and Conquer
Repair the Problem or Go Back to Test Another Theory
Test the Solution and Document
Provide Feedback to the User
Logical Troubleshooting Exercise
Chapter 7: Memory
A+ Certification Exam Objectives
Memory Overview
Memory Physical Packaging
Memory Chip Capacity
Identifying Chip Capacity and Speed
Memory Chip Technologies
Memory Banks
Buying the Right 7Pin SIMM
Populating Pentium and Higher Motherboards
Buying the Right DIMM or RIMM
Memory Installation Rules
Start a Bank, Fill aBank
Same Capacity Chips in a Bank
Same Access Speed
Same Chip Type
Higher Capacity Chips
Memory Type, Size, and Capacity
Laptop Memory
Flash Memory
Installing Memory Chips
Removing/Installing Memory Chips
Removing a Dip Chip
Removing a SIMM
Removing a DIMM/RIMM
Installing a DIP Chip
Installing a SIMM
Installing a DIMM/RIMM
Configuring the Computer
How Much Memory?
Memory and Software Considerations
DOS/Windows 3X and Memory
Conventional Memory
Upper Memory Area (Reserved Memory)
Expanded Memory
Extended Memory
Adding More Cache/RAM
Disk Cache
Windows 9X/NT/2000/XP Disk Caching
Monitoring Memory Usage Under Windows
Using a RAM Drive
DOS Applications Under Windows 9X
DOS Applications Under NTWorkstation/2000/XP
Troubleshooting Memory Problems
Chapter 8: Floppy Drives
A+ Certification Exam Objectives
Floppy Drive Overview
Floppy Media
Floppy Drive Construction
Floppy Disk Geometry
Floppy Media Problems
Floppy Drive Configuration
Termination
Related Floppy Drive Issues
Floppy Drive Installation
Troubleshooting Floppy Drives
Laptop Floppy Drives
Floppy Developments
Chapter 9: IDE and SCSI Devices
A+ Certification Exam Objectives
Hard Drive Overview
Hard Drive Geometry
Hard Drive Interfaces Overview
IDE (Integrated Drive Electronics)
SCSI (Small Computer System Interface)
Laptop Storage Devices
SCSI Software Standards
Drive Configuration Overview
IDE Device Configuration
Serial ATA (SATA) Installation
SCSI Configuration
SCSI ID Configuration
SCSI Termination
SCSI Cables
System Configuration for Hard Drives
BIOS Configurations for Hard Drives
Hard Drive Preparation Overview
Partitioning
How Drive Letters Are Assigned
Windows 2000/XP Logical Disk Management
Fault Tolerance
High-Level Format
Bootable Disks
Viruses
Logically Troubleshooting Newly Installed Devices
Logically Troubleshooting Previously Installed Devices
IDE Specific Errors
SCSI Specific Errors
AUTOEXECBAT and CONFIGSYS Errors
Preventive Maintenance for Hard Drives
Hard Drive Fragmentation
Disk Caching/Virtual Memory
Chapter 10: Multimedia Devices
A+ Certification Exam Objectives
Multimedia Overview
CD Drive Overview
CD Drive Speeds
CD Drive Buffers/Cache
Theory of CD Drive Operation
Internal and External CD Drives
CD Disk Loading
CD-R and CD-RW
CD Standards
Magneto-Optical Drives
DVD-ROM
Decoders
Other DVD Technologies
DVD Standards
CD/DVD Drive Interfaces and Connections
Installing a DVD Drive and Hardware Decoder Adapter
Drive Upgrades
Preventive Maintenance for CD/DVD Drives and Disks
New Technologies
CD and DVD Drive Installation
CD and DVD Driver Installation
The MSCDEXEXE Program
Troubleshooting the MSCDEXEXE Installation
CD/DVD Drives (Windows 9x/NT/2000/XP)
Troubleshooting CD/DVD Drive Problems
Sound Cards
Sound Card Theory of Operation
Installing Sound Cards
Sound Cards Using Windows 9X/NT/2000/XP
Speakers
Troubleshooting Sound Problems
Troubleshooting Sound Problems (MS-DOS Mode)
Scanners
Digital Cameras
Chapter 11: Serial Devices and Input Devices
A+ Certification Exam Objectives
Serial Devices Overview
Upgrading the UART Chip
How to Configure Serial Devices
More Serial Port Settings
Serial Cables
Serial Device Installation
Serial Device Troubleshooting
Modems Overview
Pros and Cons of Internal and External Modems
Modem Speeds and Standards
56Kbps Modems
Fax Modems and Voice/Fax Modems
Cable Modems
Digital Modems and ISDN
xDSL Modems
Satellite Modems
Laptop Modems
Modem Preventive Maintenance
Troubleshooting Modems
Windows Modem Installation and Troubleshooting
The Mouse
Mouse Preventive Maintenance
Keyboards
Keyboard Preventive Maintenance
Keyboard Troubleshooting
Wireless Input Devices
Other Input Devices
Chapter 12: Video
A+ Certification Exam Objectives
Video Overview
Types of Monitors
Monitor Terminology and Theory
LCD (Liquid Crystal Display)
Monitor Preventive Maintenance
Monitor Energy Efficiency
Screen Savers
Video Adapters
Video Memory
Installing a Video Adapter
Troubleshooting Video
Windows Video Problems
Chapter 13: Printers
A+ Certification Exam Objectives
Printers Overview
Printer Ports
IEEE 284 Standard
Printer Switch Boxes
Networked Printers
Categories of Printers
Dot Matrix Printers
Ink Jet Printers
Laser Printers
Paper
Refilling Cartridges, Reinking Ribbons, and Recycling Cartridges
Print Drivers
Fonts
Printer Installation
Upgrading Printers
Printer Preventive Maintenance
Printers in the Windows Environment
Windows Printer Troubleshooting
General Printer Troubleshooting
Dot Matrix Printer Troubleshooting
Ink Jet Printer Troubleshooting
Laser Printer Troubleshooting
Chapter 14: Introduction to DOS
Objectives
Key Terms
A+ Certification Exam Objectives
DOS Overview
DOS Commands
DOS File Structure
Basic DOS Commands
More DOS Commands
The AUTOEXECBAT File
The TYPE Command
The CONFIGSYS File
Creating AUTOEXECBAT, CONFIGSYS, or Batch Files
Chapter 15: Common Windows Elements
A+ Certification Exam Objectives
Basic Windows Usage Overview
Managing Files and Folders
Attributes, Compression, and Encryption
Determining the Windows Version
Windows Registry
Editing the Windows Registry
Basic Windows Commands
Chapter 16: Windows 98
A+ Certification Exam Objectives
Windows 98 Overview
Pre-installation of Windows 98
Viruses
Installation/Upgrade of Windows 98
Troubleshooting the Windows 98 Installation
Dual-Booting Windows 98 and NT
Dual-Booting Windows 98 and 2000 Professional
Configuring Windows 98 Overview
Adding Plug and Play Devices
Adding Non-Plug and Play Devices
Adding a Printer
Removing Hardware Devices
Installing/Removing Software
Windows 98 Registry
Backing Up/Restoring the Windows 98 Registry
Overview of the Boot Process
IOSYS Settings
MSDOSSYS Settings
Troubleshooting the Boot Process
Command Prompt
Troubleshooting Application Problems
Shut Down Problems
MS-DOS Mode Troubleshooting
Power and Resource Management
Chapter 17: Windows NT Workstation
A+ Certification Exam Objectives
Windows NTWorkstation Overview
Pre-Installation of NTWorkstation
Viruses
Installation/Upgrade of NTWorkstation
Troubleshooting the NTWorkstation Installation
Configuring Windows NTWorkstation Overview
Adding/Removing Hardware Components
Installing/Removing Software
Adding a Printer
Windows NT Registry
Backing Up/Restoring the NTWorkstation Registry
Creating an Emergency Repair Disk
Overview of the Boot Process
Troubleshooting the Boot Process
NT Command Prompt
Windows Scripting
Task Manager, Event Viewer, and NT Diagnostics
Troubleshooting a Service that Does not Start
Shut Down Problems
Monitoring System Performance
Chapter 18: Windows 2000 Professional
A+ Certification Exam Objectives
Windows 2000 Professional Overview
Pre-installation of Windows 2000 Professional
Viruses
Installation/Upgrade of Windows 2000 Professional
Troubleshooting the 2000 Installation
Dual-Booting Windows 2000 Professional and NT
Configuring Windows 2000 Professional Overview
Adding Plug and Play Devices
Adding Non-Plug and Play Devices
Adding a Printer
Removing Hardware Devices
Installing/Removing Software
Windows 2000 Registry
Backing Up/Restoring the Windows 2000 Registry
Backing Up the System State
Restoring the System State After a Failure
Computer Management Console
Overview of The Boot Process
Troubleshooting the Boot Process
Creating an Emergency Repair Disk
Recovery Console
Restoring the Registry Through Recovery Console
Task manager, Dr Watson, and Event Viewer
Troubleshooting a Service that Does Not Start
Shut Down Problems
Monitoring System Performance

Chapter 19: Windows XP Professional
A+ Certification Exam Objectives
Windows XP Professional Overview
Windows XP Basics
Pre-installation of Windows XP
Viruses
Installation/Upgrade of Windows XP
Corporate Windows XP Deployment
Troubleshooting the XP Installation
Dual-Booting Windows XP
Backing Up/Restoring the Windows XP Registry
Backing Up the System State
Restoring the System State After a Failure
Using REGEDIT in Windows XP
Windows XP System State Backup
Configuring Windows XP Overview
Windows XP Mouse, Keyboard, Accessibility, and Sound Options
Configuring Windows XP
Adding Plug and Play Devices
Adding Non-Plug and Play Devices
Adding a Printer
Removing Hardware Devices
Installing/Removing Software
Installing Administrative Tools in Windows XP
Installing and Removing Windows XP Components
Microsoft Management Console
Working with Microsoft Management Console
Permissions
Overview of the Boot Process
Troubleshooting the Boot Process
Task Manager, Dr Watson, and Event Viewer
Troubleshooting a Service that Does Not Start
Shut Down Problems
Monitoring System Performance
Chapter 20: Introduction to Networking
A+ Certification Exam Objectives
Networking Overview
Types of Local Area Networks
Network Topologies
Network Cabling
Access Methods
Ethernet Issues and Concepts
Network Standards
OSI Model
Network Protocols
Network Addressing
Configuring Networking
Network Troubleshooting
Configuring a Networked Printer
Network Printer Troubleshooting
Dial-Up Networking
Internet Software
Internet Security
Network Terminology
Wireless Networks Overview
Wireless Network Types
Antenna Basics
Wireless Network Standards
Wireless Network Security Overview
Authentication and WEP
Default Settings
Wireless Security Conclusion
Wireless Network Card Installation and Configuration
Access Point Installation
Wireless Network Troubleshooting
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