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The Complete Computer Trainer

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Successful computer training is more a function of relating well to others than it is of remedy explaining facts. That's the radical premise upon which this groundbreaking,highly practical guide is based. The timely book will find an instant audience,thanks to the burgening demand for training caused by such factors as Internet-mania and the growth of client-server networks. Written by a renowned trainer and columnist for IT Training magazine,it shows the veteran and novice alike how to train students to learn on...
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Overview

Successful computer training is more a function of relating well to others than it is of remedy explaining facts. That's the radical premise upon which this groundbreaking,highly practical guide is based. The timely book will find an instant audience,thanks to the burgening demand for training caused by such factors as Internet-mania and the growth of client-server networks. Written by a renowned trainer and columnist for IT Training magazine,it shows the veteran and novice alike how to train students to learn on their own rather than rely on someone else to sypply the answers. Engaging and succinct,it is sure to change the way trainers train.

Increase your productivity and boost your return on training investment with a groundbreaking guide to training success! Clothier takes you beyond facts and teaches you how to empower students to become independent learners. In a breezy,humourous style,Clothier helps veteran and novice trainers alike develop the interpersonal and communication skills needed to be a successful computer trainer. This engaging handbook covers everything you would expect from a training manual,but unlike other manuals,it emphasizes how adults learn software and how to motivate them to keep learning on their own. This invaluable on-the-job reference packs useful information into short segments,so the information you need is easy to find no matter how pressed you are for time! You get: Tips and techniques culled from more than 15 years of training success; Practical ways to manage stress in computer training; How to deal with "difficult" and challenging learners; Case studies that show you how to put training principles into action. Brimmingwith practical,specific suggestions,this unique new manual will revolutionize the way computer trainers train.

Written by a renowned trainer and columnist for IT Training magazine, this book shows the veteran and novice alike how to train students to learn on their own rather than rely on someone else to supply the answers. Engaging and succinct, it is sure to change the way trainers think.

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Product Details

  • ISBN-13: 9780070116399
  • Publisher: McGraw-Hill School Education Group
  • Publication date: 6/1/1996
  • Edition number: 1
  • Pages: 299
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.80 (d)

Table of Contents

Preface
Introduction
1 Communication 1
2 Training delivery 57
3 The character of a trainer 101
4 Evaluating computer training 117
5 Trainer development 129
6 Courseware and documentation 143
7 Designing training 161
8 Training media and technologies 173
9 More training suggestions 181
10 The future 203
11 Managing stress in computer training 211
12 Dealing with difficult learners 225
13 Teaching Windows programs 239
14 Accelerated learning 251
15 The Internet for computer trainers 259
16 How we learn 273
Appendix Resources for computer trainers 291
Bibliography 295
Index 297
About the Author 300
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