The Complete Feedback Skills Training Book

The Complete Feedback Skills Training Book

by Sue Bishop
     
 

ISBN-10: 0566082187

ISBN-13: 9780566082184

Pub. Date: 02/01/2000

Publisher: Taylor & Francis

Sue Bishop's The Complete Feedback Skills Training Book provides a complete range of training and development materials to help managers understand and practise the skills of giving and receiving feedback. It can be used as a resource by trainers, who are developing managers and staff, or as a self-development book for developers themselves.

Overview

Sue Bishop's The Complete Feedback Skills Training Book provides a complete range of training and development materials to help managers understand and practise the skills of giving and receiving feedback. It can be used as a resource by trainers, who are developing managers and staff, or as a self-development book for developers themselves.

Product Details

ISBN-13:
9780566082184
Publisher:
Taylor & Francis
Publication date:
02/01/2000
Edition description:
1
Pages:
192
Product dimensions:
11.69(w) x 8.27(h) x 0.79(d)

Table of Contents

Introduction. Part I Feedback Principles: Definitions; Rules; Insight from an outsider's point of view; Copy the best; Where am I now?; S'WOT are my strengths and weaknesses?; Kipling's men; Accentuate the positive; Outcomes. Part II Applications: The manager appraised; The manager as appraiser; The manager as coach; The manager as corrector; The manager as counsellor; The manager and meetings; The manager and the organization; The manager as presenter; The manager as selector; The manager and teams; The manager and the telephone.

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