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From the Publisher
" ""Dick Grote makes a difference. He understands
the real world of organizational life and how to
create positive change through a focus on
accountabilities and measures.""
-- Edward F. Walsh, VP Human Resources,
Campbell Soup Company
""If more organizations followed Grote's good sense
approach to performance feedback and
development of employees...those organizations
would reap much greater return on their human
-- Carol Alspaugh Denton, Senior VP and
Managing Director, Drake Beam Morin, Inc.
""Provides commonsense advice to those who
have the courage to move forward to design and
implement a performance appraisal process that
focuses on improving the workforce environment
-- ""BJ"" Bennett, Commissioner, Georgia State
Merit System of Personnel Administration"