The Complete Idiot's Guide to Business Etiquette

Overview

You're no idiot, of course. You know that "casual Friday" doesn't mean your Beavis and Butthead T-shirt and a red vinyl miniskirt, and that fanny-patting doesn't say "good work" to a colleague. But when it comes to the rules for conducting yourself in today's workplace, you get nostalgic for the days when the only rule at a business lunch was "Stop after three martinis." Don't cancel that teleconference just yet! The Complete Idiot's Guide to Business Etiquette has something to teach every smart professional ...

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Overview

You're no idiot, of course. You know that "casual Friday" doesn't mean your Beavis and Butthead T-shirt and a red vinyl miniskirt, and that fanny-patting doesn't say "good work" to a colleague. But when it comes to the rules for conducting yourself in today's workplace, you get nostalgic for the days when the only rule at a business lunch was "Stop after three martinis." Don't cancel that teleconference just yet! The Complete Idiot's Guide to Business Etiquette has something to teach every smart professional about protocol in the modern workplace. In this Complete Idiot's Guide, you get:

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Product Details

  • ISBN-13: 9780028636153
  • Publisher: Alpha Books
  • Publication date: 11/16/1999
  • Series: Complete Idiot's Guide Series
  • Pages: 304
  • Product dimensions: 7.41 (w) x 9.13 (h) x 0.77 (d)

Table of Contents

Part 1: First Thing 1
A Brief History of Etiquette in the United States 3
Etiquette in the Business World 13
Greetings and Introductions 27
The Job Interview 39

Part 2: In the Arena 47
A Fact of Office Life: Meetings 49
Business Attire and Accessories 63
Assembling a Wardrobe 73

Part 3: Making Contact 109
How We Communicate 111
Making Conversation 121
Speaking in Public 131
Communicating by Telephone 139
Nethics and E-Mail 151

Part 4: Dining and Entertaining Table Manners 165
Dining for Dollars 179
The Formal Dinner 189
Entertaining 207

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