The Complete Idiot's Guide to Difficult Conversations: Get the Positive Results You Want When the Going Is Tough
How to tackle sensitive subjects

Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions.

• The only book on the market covering difficult conversations in both the workplace and one’s personal life
• Can be read cover to cover or used as a quick reference guide
• Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University
1100359642
The Complete Idiot's Guide to Difficult Conversations: Get the Positive Results You Want When the Going Is Tough
How to tackle sensitive subjects

Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions.

• The only book on the market covering difficult conversations in both the workplace and one’s personal life
• Can be read cover to cover or used as a quick reference guide
• Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University
8.99 In Stock
The Complete Idiot's Guide to Difficult Conversations: Get the Positive Results You Want When the Going Is Tough

The Complete Idiot's Guide to Difficult Conversations: Get the Positive Results You Want When the Going Is Tough

by Gretchen Hirsch
The Complete Idiot's Guide to Difficult Conversations: Get the Positive Results You Want When the Going Is Tough

The Complete Idiot's Guide to Difficult Conversations: Get the Positive Results You Want When the Going Is Tough

by Gretchen Hirsch

eBook

$8.99 

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Overview

How to tackle sensitive subjects

Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions.

• The only book on the market covering difficult conversations in both the workplace and one’s personal life
• Can be read cover to cover or used as a quick reference guide
• Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University

Product Details

ISBN-13: 9781440626128
Publisher: DK
Publication date: 09/04/2007
Series: COMPLETE IDIOT'S GUIDE Series
Sold by: Penguin Group
Format: eBook
Pages: 336
File size: 1 MB

About the Author

Gretchen Hirsch is a writer at the editorial consulting service Midwest Book Doctors. She’s the author of nine books, including Helping Gifted Children Soar, A Love for Learning, and The Complete Idiot’s Guide to Difficult Conversations.
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