The Complete Idiot's Guide to Etiquette, 3rd Edition

Overview

Props to the proper!

An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book outlines the importance of etiquette in such social and personal situations as ending a relationship, asking forgiveness, and saying “no.” This revised edition features updated information on business etiquette, workplace clothing trends, and e-mail and cell phone etiquette, along with new tips on stress and travel in a ...

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Overview

Props to the proper!

An updated and revised guide to good manners, politeness, and professionalism from one of the most civilized women on the planet, this book outlines the importance of etiquette in such social and personal situations as ending a relationship, asking forgiveness, and saying “no.” This revised edition features updated information on business etiquette, workplace clothing trends, and e-mail and cell phone etiquette, along with new tips on stress and travel in a post-9/11 world.

• Help on maintaining etiquette when dealing with gay marriages, adoptions, and blended families

• Appeals to a variety of audiences, including 20-somethings who are entering the workforce, buying homes, and entertaining

• Text has been reorganized for easier reading and reference

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Product Details

  • ISBN-13: 9781592572618
  • Publisher: Alpha Books
  • Publication date: 9/7/2004
  • Series: Complete Idiot's Guide Series
  • Edition description: 3RD
  • Edition number: 3
  • Pages: 400
  • Sales rank: 698,532
  • Product dimensions: 7.36 (w) x 9.04 (h) x 0.93 (d)

Meet the Author

Mary Mitchell is the author of a nationally syndicated column, “Dear Ms. Demeanor” and has appeared on Good Morning America, Fox Style News, and the Lifetime network. Her books include The Complete Idiot's Guide to Business Etiquette and Class Acts: How Good Manners Create Good Relationships and Good Relationships Create Good Business, which she co-wrote with etiquette superstar Letitia Baldridge.

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Table of Contents

1 Etiquette in America - What Happened? 3
2 Table Manners - The Basics 11
3 Special Dining Situations 19
4 The Anatomy of a Restaurant 33
5 Getting Started - The Corporate Culture 43
6 Introductions 51
7 The Arena - Etiquette in the Workplace 59
8 Meetings: The Board Room and the Dining Room 71
9 Letters and Notes 85
10 Stationery 107
11 Invitations and Addressing 123
12 Manners Begin at Home - The Fundamental First Steps 143
13 Peer Pressure and Promise 155
14 The Ins and Outs of Home Entertaining 165
15 The Dinner - Freedom of Choice 177
16 Dealing with the Disabled 191
17 It's a Small World 201
18 Conflict, Compliments, and Criticism 211
19 Speak Up 221
20 Giving and Receiving Gifts 231
21 Sports Etiquette 243
22 On the Road 259
23 Getting There - Planes, Trains, Ships, and More 271
24 Preparing for a Wedding 285
25 The Big Day 299
Index 309
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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted March 15, 2010

    A MUST READ....even if you graduated Summa Cum Laude from the Wharton School of Business

    I bought this book more as a "Refresher." I go to business meetings/luncheons often and felt I might need to brush-up on a few things. I'd always believed my manners to be impeccable...that is until I began reading. For almost 50 years I've incorrectly placed my fork and knife on my plate at the end of my meal!

    This book has been a "Godsend" and should be required reading for anyone who will ever; eat or drink in public, attend a funeral, attend a wedding, etc. It's basic, but oh so necessary.

    1 out of 1 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Posted March 20, 2010

    Excellent Resource

    An excellent reference to have on hand. It is important to know the rules and this book makes it easy.

    Was this review helpful? Yes  No   Report this review
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