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The Complete Idiot's Guide to Great Customer Service
     

The Complete Idiot's Guide to Great Customer Service

by Ron Karr
 

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You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost.

It's time to make great customer service an indispensable part of your daily operation!

The Complete

Overview

You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost.

It's time to make great customer service an indispensable part of your daily operation!

The Complete Idiot's Guide to Great Customer Service teaches you how to create the "Service Difference"--service that genuinely pleases your customers and sets your organization apart from the pack.

Product Details

ISBN-13:
9781101198537
Publisher:
DK
Publication date:
01/13/2003
Series:
COMPLETE IDIOT'S GUIDE Series
Sold by:
DK
Format:
NOOK Book
Pages:
352
File size:
2 MB

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