The Complete Reference Checking Handbook: The Proven (and Legal) Way to Prevent Hiring Mistakes / Edition 1

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"The original edition of The Complete Reference Checking Handbook provided managers, small company owners, and human resources professionals with all the tools and information necessary to reduce screening time, identify underqualified or potentially problematic employees, and get honest and accurate information from references, all while staying within legal boundaries and avoiding charges of discrimination. Now fully updated and expanded, this second edition remains the best resource for getting information about job candidates. The book includes all the relevant material from the original, as well as new chapters on:

• Searching public records, including criminal, workers comp, driving, and other records

• Spotting criminals and other serious troublemakers

• The importance of the Fair Credit Reporting Act

• Areas to avoid in background checking, and much, much more"

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Editorial Reviews

An excellent, involving guide. (April, 2003)
Running smart background checks is ..necessary. This book shows how to do it right. (April, 2003)
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Product Details

  • ISBN-13: 9780814407448
  • Publisher: AMACOM Books
  • Publication date: 1/28/2003
  • Edition description: REV
  • Edition number: 1
  • Pages: 240
  • Product dimensions: 6.38 (w) x 9.22 (h) x 0.99 (d)

Meet the Author

Edward C. Andler (St. Louis, MO) is a nationally recognized authority on reference checking. Since 1988 he has been President of Certified Reference Checking Company. Dara Herbst (St. Louis, MO) is an associate with the firm.

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Table of Contents

"Introduction: Why A Special Book on Reference Checking

Frequent Questions

Part I: Dishonesty -- A Major Business and Social Problem

1. An Overall Look

2. Regaining Control

3. Screening Options

4. The Candidate’s Advantage

Part II: The Legalities and Confusion Surrounding Employment

5. The Real Problem In Employment

6. Who’s Actually Running HR ?

7. Legal and Illegal Questions

Part II Summary

Part III: Honesty -- The Best Policy

8. The Application and Interview

9. Spotting Liars

10. Speeding Up Reference Checking

Part III Summary

Part IV: Searching Public Records

11. Why It Has Become More Necessary than Ever

12. Spotting Terrorists, Criminals and Serious Trouble Makers

Part V: Techniques That Work

13. Principle of Effective Reference Checking

14. Reference Checking Techniques

15. Reference Checklists and Questions

16. Handling the Rejected Applicant

Part VI: Creativity -- The Key to Success

17. Improving Performance in Your Organization

18. Company-Wide Hiring Standards"

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