The Consultant's Big Book of Orgainization Development Tools: 50 Reproducible Intervention Tools to Help Solve Your Clients' Problems

Overview

The Consultant's Big Book of Organization Development Tools provides consultants with tools, interventions, and activities they can use to solve individual, team, and organizational performance problems.

This book offers incredible value for the consultant looking to use structured interventions as a vital part of the consultation approach. Many of the tools consist of a simulation or other structured activity consultants can use with leaders in the client organization to ...

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Overview

The Consultant's Big Book of Organization Development Tools provides consultants with tools, interventions, and activities they can use to solve individual, team, and organizational performance problems.

This book offers incredible value for the consultant looking to use structured interventions as a vital part of the consultation approach. Many of the tools consist of a simulation or other structured activity consultants can use with leaders in the client organization to address the soft issues in a nonthreatening way. And most include downloadable, customizable handouts that they can freely reproduce and use with clients.

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Product Details

  • ISBN-13: 9780071408837
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 11/20/2002
  • Series: The Consultant's Big Book Ser.
  • Edition number: 1
  • Pages: 300
  • Sales rank: 1,043,356
  • Product dimensions: 7.40 (w) x 9.20 (h) x 0.80 (d)

Meet the Author

Dr. Mel Silberman (Princeton, NJ) is a best-selling author of training and development books and professor of adult and organizational development at Temple University.

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Table of Contents

Preface
Pt. I Leadership Development 1
1 Communicating Clearly and Effectively 3
2 Managing Time Effectively 10
3 Developing Coaching Skills 18
4 Delegating with Style 35
5 Assimilating the New Team Leader 41
6 Training Leaders for Success 52
7 Giving Feedback to Leaders 56
8 Developing New Team Managers 59
9 Tapping the Collective Power of a Group 64
10 Practicing How to Coach 69
Pt. II Employee Development 83
11 Getting a Quick Read on Your Training Group 85
12 Giving and Receiving Feedback 88
13 Improving Listening Skills 96
14 Collaborating at On-Line Sessions and Web Conferences 99
15 Seeing through Another's Eyes 101
16 Introducing Human Performance Technology 104
17 Linking Effort and Performance to Valued Outcomes 110
18 Learning How to Learn 118
19 Assessing and Reinforcing Learning 123
Pt. III Team Development 127
20 Forming, Storming, Norming, and Performing 129
21 Building Bridges between Two Teams 135
22 Clarifying New Team Projects and Initiatives 139
23 Encouraging Feedback 147
24 Forming Learning Teams 152
25 Sinking or Swimming Together 156
26 Using Diversity in Team Decision Making 162
27 Problem Solving by Distant Teams 167
28 Building Strengths in Virtual Teams 175
29 Sharing Information in Teams 178
30 Demonstrating Team Brainpower 191
31 Building Ground Rules for Successful Teamwork 196
Pt. IV Organization Development 201
32 Building Organizational Commitment 203
33 Fostering Creative Problem-Solving Skills within the Organization 212
34 Managing Roadblocks to Getting Things Done 219
35 Improving Work Design 225
36 Balancing Advocacy and Inquiry 229
37 Improving Meetings 234
38 Resolving Conflict Effectively 245
39 Communicating What You Mean 248
40 Understanding Cultural Differences in the Organization 251
41 Developing Organization Resiliency 259
Pt. V Strategic Planning and Change Management 263
42 Exploring Issues about Mergers 265
43 Understanding Change through Other People's Eyes 273
44 Minimizing Resistance to Change and Innovation 278
45 Thinking Positively 283
46 Improving the Quality of Strategic Planning 290
47 Learning Patience 293
48 Introducing Planning 296
49 Creating a Mission Statement 307
50 Determining What Changes Are Needed 310
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