The Consultant's Big Book of Reproducible Surveys and Questionnaires: 50 Instruments to Help You Assess and Diagnose Client Needs / Edition 1

The Consultant's Big Book of Reproducible Surveys and Questionnaires: 50 Instruments to Help You Assess and Diagnose Client Needs / Edition 1

by Mel Silberman
     
 

ISBN-10: 0071408827

ISBN-13: 9780071408820

Pub. Date: 11/20/2002

Publisher: McGraw-Hill Professional Publishing

The Consultant's Big Book of Reproducible Surveys and Questionnaires is a value-packed collection of 50 easy-to-use diagnostic tools consultants can use to collect data from their clients, quickly make needs assessments, and offer diagnoses. Never before has such a comprehensive, user-friendly collection of surveys and questionnaires been available to

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Overview

The Consultant's Big Book of Reproducible Surveys and Questionnaires is a value-packed collection of 50 easy-to-use diagnostic tools consultants can use to collect data from their clients, quickly make needs assessments, and offer diagnoses. Never before has such a comprehensive, user-friendly collection of surveys and questionnaires been available to consultants.

Mel Silberman, Ph.D., is a bestselling author, speaker, and consulting psychologist known internationally as a pioneer in the areas of interpersonal intelligence, active learning, and facilitation/ consultation. Dr. Silberman is the president of Active Training, a provider of products, seminars, and publications.

Product Details

ISBN-13:
9780071408820
Publisher:
McGraw-Hill Professional Publishing
Publication date:
11/20/2002
Series:
The Consultant's Big Book Ser.
Edition description:
New Edition
Pages:
352
Sales rank:
1,398,929
Product dimensions:
7.10(w) x 9.60(h) x 0.90(d)

Table of Contents

Preface
Pt. ILeadership Development1
1Is Your Client a Love 'Em or Lose 'Em Manager?3
2What Is Your Client's Leadership Style?6
3How Can Your Client Achieve Peak Performance?16
4Is Your Client's Leadership Style Up-to-Date?21
5How Open-Minded Is Your Client?26
6What Are Your Client's Personal Values?30
7How Does Your Client Empower Others?38
8What Is Your Client's Feedback Quotient?48
9How Do Your Clients Rate as Managers in the Twenty-First Century?56
10How Confident Are Your Clients about Their Management Abilities?63
11What Impact Are Your Clients Having on Others?67
12What Are Your Client's Coaching Strengths?72
Pt. IIEmployee Development87
13What Evaluation Approach Provides the Biggest Payoff?89
14Which Is the Best Training Product for Your Client?96
15What Is Your Learning Style?104
16How Results-Based Are Your Client's Training and Development Programs?109
17How Does Your Client's Competency System Match Up?117
18How Effective Is the Training Style of Your Clients?121
19Does Your Client's Training Department Need Realignment?131
20Is Training Applied Back on the Job?137
21Will Your Client's Distance Education Accomplish Useful Results?142
22What Do Employees Value in Their Work?148
23How Do We Compare with the People We Find Difficult?152
24What Do Generation X Employees Want from Their Employers?156
Pt. IIITeam Development159
25What Values Drive the Team?161
26How Does Your Client Solve Team Problems?165
27Is Your Client Ready for Virtual Collaboration?173
28Who's on the Team?179
29How Highly Is a Team Functioning?185
30Why Isn't the Team Making Decisions?190
31What Kind of Team Are You Building?198
32What Are the Team's Needs?206
Pt. IVOrganizational Performance213
33How Committed Is the Organization to Quality Improvement?215
34How Well Does Your Client's Organization Integrate Fun with Work?222
35Is the Organization Customer-Focused?228
36Will Your Clients Attract and Retain the Best People?233
37Are Employees Getting the Message?238
38How Motivating Is the Organization?244
39Will Your Client Organization Pursue or Abandon Its Goals?249
40Is the Organization in Conflict?255
41How Good Is Your Client's Customer Service?263
42What Is the Organizational Climate?268
Pt. VStrategic Planning and Change Management273
43Does Your Client's Strategic Plan Provide a Competitive Edge?275
44How Can Your Client Assess Project Risks More Effectively?288
45Is Strategic Management Simple?302
46How Ready Are Your Clients for Change?308
47What Needs Changing in the Organization?311
48How Well Does Your Client Manage Change?316
49How Effectively Does Your Client Use Power and Influence in the Planning Process?325
50How Are Managers Developing during Organizational Change?332

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