The Creative Communicator: 399 Ways to Make Your Business Communications Meaningful and Inspiringby Barbara A. Glanz, Armand V. Feigenbaum, Glanz
Motivate employees,boost sales,and provide the best customer servicewith advice from a popular speaker and consultant. "Nothing in life is more important than communicating with each other. . . and this book is the very best I've read on the subject. "Og Mandino,author of The Greatest Salesman in the World. The Creative Communicator will appeal to the same readers who loved CARE Packages for the workplace. This uplifting book offers 399 easy-to-implement ideas covering all the bases of business communication,including ways to show everyday appreciation to clients and staff; tips for developing newsletters and brochures; using e-mail,voice mail,an dfaxes to send positive messages; and more.
Praise for The Creative Communicator. "Nothing we do in life is more important than communication with each other. . . and this book is the very best I've ever read on the subject. "Og Mandino,author of The Greatest Salesman in the World. "In the future your competitive edge will be in the quality of relationships created within your organization. The Creative Communicator is a survival manual for that future. "Jeff Sullivan,Director,Corporate Development/Training,Southwest Airlines Co. "To dip into Barbara Glanz's book is like a rocket launch into a vast universe of successful commitmentachievement communications. The launch pad is made up of solid communication concepts. The universe is made up of hundreds of starring examples. The trip is exciting,revealing,and helpful. "Ned Herrmann,The Ned Herrmann Group and author of The Creative Brain. "This is an important book for anyone looking to improve communication with their customers andwithin their organizations. "Tom Fisher,Senior Vice President,Comerica Bank. ABOUT THE AUTHOR Barbara A. Glanz,is an internationally known author,speaker,and consultant,specializing in three areas: Creative communication,Building Customer Loyalty,and Regnerating the Spirit in the Workplace. She is the author of Building Customer Loyalty and CARE Packages for the Workplace. She lives and breathes her personal motto,"Spreading Contagious Enthusiasm. "
- McGraw-Hill Companies, The
- Publication date:
- Product dimensions:
- 5.94(w) x 8.89(h) x 0.72(d)
Most Helpful Customer Reviews
See all customer reviews