The Customer is NOT Always Right: A Guide to Shopping Without Being an A$$hole

The Customer is NOT Always Right: A Guide to Shopping Without Being an A$$hole

4.5 2
by Keith Joseph Sereduck
     
 

***Reformatted and Updated; 10/04/2013***
Does the Title Shock you? Good, it's meant to. The Customer is NOT Always Right is a book that anyone who has ever worked retail will completely understand, appreciate, and get tons of laughs from. More than that, however, it's something that anyone who's ever shopped should also check out. Maybe you don't know you're… See more details below

Overview

***Reformatted and Updated; 10/04/2013***
Does the Title Shock you? Good, it's meant to. The Customer is NOT Always Right is a book that anyone who has ever worked retail will completely understand, appreciate, and get tons of laughs from. More than that, however, it's something that anyone who's ever shopped should also check out. Maybe you don't know you're being rude? Maybe you're having a bad day? Maybe you were just born abusing your fellow man and trying to get one over on the system? This book will teach you every little nuance you need to know about shopping so that you and each and every customer service oriented worker you come into contact with, can have the type of positive, fruitful interaction that you both so richly deserve. Find out what the 36 rules to customer service are and take the Customer Service Pledge. The World will thank you.

Product Details

ISBN-13:
2940012227539
Publisher:
Keith Sereduck
Publication date:
02/23/2011
Sold by:
Barnes & Noble
Format:
NOOK Book
File size:
0 MB

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