The Cyber Union Handbook: Transforming Labor Through Computer Technology

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Editorial Reviews

Shostak (sociology, Drexel U. and the National Labor Relations College) presents 46 chapters offering advice on how to use the Internet and other information technologies to promote AFL-CIO type trade unionism. Early chapters cover the basics of the technology from buying the hardware to managing email and list serves and providing a Web site. Later chapters discuss how unions can apply these technologies to their normal practices in order to either strengthen or improve the union. Among the applications are the opening of union meetings, the promotion of union democracy, the sustenance of strikes, and other organizing matters. Annotation c. Book News, Inc., Portland, OR (
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Product Details

Table of Contents

Notes on URLs
Series Editor's Foreword
Introduction 3
1 Cyber Birth: The Struggles of a Local Going Online 10
2 On the Border of CyberUnionism: Lessons from Local 1613 13
3 Technology Evens the Playing Field 23
I Surveying the Field 27
4 Cyber Drives: Organizing, Bargaining, and Mobilizing - Downloading "E-Strategies" for 21st-century Union Action 29
5 Info Zap! PDAs in the Hands of a Union Activist 35
6 Corporate Surveillance: Monitoring Your Monitor 39
7 What Unions Can Learn from Nonprofits About Using the Internet 42
8 Five Lessons from Union Computer Use in Sweden 50
II How to Get Started 54
9 Nine Rules for Good Technology 57
10 Getting On and Getting Off: Roadblocks on the Information Superhighway 61
11 Taking More Control of Technology Issues 67
12 "But the Computer Salesman Said ..." - What All That Stuff Means 72
13 Avoiding Shams, Scams, and Spam as You Journey the Information Superhighway 78
III How to Manage E-mail and List Servers 85
14 How-To's and Why Not's: A Quick Guide for Union E-Tool Use 86
15 Union and Employee Access to Employer E-Mail Systems Under Federal Labor Law 98
16 Lessons from Pioneering in Union Uses of the Internet 104
17 The MODEM Experience: The Moderator's Views on Some Questions 108
18 The Natural Life Cycle of Mailing Lists 113
IV How to Provide a Web Site 115
19 Unix? Linux? How Do I Even Begin to Create My Own Site? 117
20 What a Web Site Should Offer 120
21 Crucial Questions for Union Webmasters 126
22 Web Site Lessons 128
23 Finding and Holding a Web Audience 137
V How to Become a Cyberunion 139
24 Bridging the Cyber Gap 142
VI How to Employ Futuristics 144
25 Seven Guidelines from a Futures Course for Unionists 150
26 A New Society Gives Birth to a New Union 155
VII What Innovations? 157
27 Revitalizing a Union Through Cyberspace 160
28 Virtually Meeting: How the Internet Can Open Up Union Meetings to All the Members 164
29 Beyond the Web Site: The Experience of LabourStart's Labour Newswire 167
VIII What Services? 172
30 I Came, I Saw, I Digitized - A Union Editor's Guide to Electronic Design and Layout 175
31 The Virtual Union Hall 180
32 A Clipboard, a Cell Phone, and a Laptop: What Every Organizer Needs 188
IX How to Honor Traditions 192
33 Designing and Delivering Internet Instruction to Labor Unions: A Practical Guide 196
34 The Power of Digital Media and Technology for Working People! 211
X Promoting Union Democracy 215
35 A Simple List Serve and Union Democracy 217
36 One Union's Leap into Cyberdemocracy 219
37 Matters of Human Debate: Using the Internet for Union Democracy 222
XI Promoting Union Militancy 242
38 Using Cyberspace to Enhance the CyberUnion 244
39 How the Internet Sustained a Strike 249
40 Picketing Cyberspace 251
XII Promoting Organizing 255
41 How a Former Union Organizer Accidentally Sparked a Nationwide Election Protest Movement, All via the Internet 258
42 Look for the CyberUnion Label 261
43 The WashTech/CWA Project: A Work in Progress 264
44 Plugged In, Turned On Unionism 269
Epilogue: And Tomorrow? 273
45 Unions and the Web: Where to Now? 276
46 Labor Web-Site Reviews 280
Internet Resource Guide 299
Recommended Web Sites 327
Annotated Bibliography 333
Index 337
Notes on the Editor and Contributors 347
Books by the Editor 357
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