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From Barnes & Noble
This book is part polemic, part science, part serious and part fun. It examines the effect of poor design and equipment failure on human behavior. Intended for a general audience, it covers user-centered design, the psychopathology of everyday things and the psychology of everyday actions.
- Explores doors as an example of a product that everyone should know how to use, and yet, when poorly designed can create confusion.
- Discusses slide projectors, telephone systems, refrigerators and car radio speakers.
- Examines people's tendency to blame their own misfortunes on the environment, while others would blame that person's misfortunes on their personality.
- Includes advice on the simplification of task structure: keep the task much the same, but provide mental aids, or automate while keeping the task much the same.
- Covers the typewriter as a case history in the evolution of design.
- Contains examples, stories and scenarios to clarify points.
- Discusses a variety of products, many of which are accompanied by photographs.
To obtain more information on usability, try An Introduction to Usability. For information on software usability, check out User-Centered Information Design : Improving Software Usability Through Effective Communication.