The Effective Health Care Supervisor / Edition 5

The Effective Health Care Supervisor / Edition 5

by Charles McConnell
     
 

ISBN-10: 0763724971

ISBN-13: 9780763724979

Pub. Date: 12/09/2002

Publisher: Jones & Bartlett Learning, LLC

The hands—on guide for front line health care supervisors, this long—time bestseller includes two new chapters on reengineering and downsizing and extensive revisions and updates throughout. This new edition covers all areas of supervision including time management, performance appraisal, motivation, and communication.

Overview

The hands—on guide for front line health care supervisors, this long—time bestseller includes two new chapters on reengineering and downsizing and extensive revisions and updates throughout. This new edition covers all areas of supervision including time management, performance appraisal, motivation, and communication.

Product Details

ISBN-13:
9780763724979
Publisher:
Jones & Bartlett Learning, LLC
Publication date:
12/09/2002
Series:
Administration and Management Ser.
Edition description:
Older Edition
Pages:
477
Product dimensions:
7.30(w) x 10.00(h) x 1.06(d)

Table of Contents

Contents: THE SETTING * An Evolving Role in a Changing Environment * How Different from Industry * The Nature of Supervision * Management and Its Basic Functions * THE SUPERVISOR AND SELF * Delegation and Empowerment * Time Management * Self-Management and Personal Supervisory Effectiveness * THE SUPERVISOR AND THE EMPLOYEE * Interviewing * The "One-to-One" Relationship * Leadership * Motivation * Performance * Appraisal * Criticism and Discipline * The Problem Employee and Employee Problems * The Supervisor and the Human Resources Department * THE SUPERVISOR AND THE TASK * "Decisions, Decisions" Management of Change * Communication * How to Conduct Effective Meetings * Budgeting: The Annual Trauma Quality and Productivity * Methods Improvement * Reengineering and Reduction in Force * Continuing Education * The Supervisor and the Law * Organizational Communication

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