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From The CriticsReviewer: Jade B. Gillispie, RN, MHA, DHSc (Private Practice)
Description: In addressing the historical perspective of healthcare supervisors and transitioning into present-day issues, this book really serves to support current supervisors.
Purpose: It is intended as an aid and a guide for individuals who may be considering returning to school. It is an excellent reference to use for continuing education needs. The review of HIPPA is exceptionally important for the new supervisor. The book also provides useful instruction in how to plan, organize, and make good decisions as a supervisor.
Audience: In addition to individuals who are considering returning to school for another degree, the book would also benefit new supervisors who have been in management for two or fewer years. The book is necessary as a preparatory support required for basic day-to-day interactions.
Features: It basically answers questions associated with HIPAA, how to succeed in healthcare management, and what happens in real-life healthcare situations. This last is an exceptional feature, as readers can see what happens as well as possible solutions. This distinguishing feature should appear in more books, as one of the more prevalent issues in healthcare facilities is the trouble that personnel have applying the theory and knowledge they have learned. The application of knowledge to real situations needs constant reinforcement and this book accomplishes just that. It also clarifies the difference between a supervisor and a manager, discussing what responsibilities apply to each role.
Assessment: The book offers an excellent opportunity for readers to truly assess their understanding of the concepts. Not only is there a "situation" section that provides actual case studies, there is also a "review question" section that tests readers' knowledge. The book also provides for self assessment (if you will), which gives insight into where readers' weak points may be. In addition to addressing the needs of healthcare providers/supervisors, the book caters to the business minded supervisor as well. It represents a fine mix of healthcare, business, and industry training. This book, truly a working guide for supervisors, ranks among the best. As more issues arise in the area of supervisor/employee relationships, there is a need to address the gray areas in healthcare. Situations are not always black or white, and healthcare contends with issues that do not necessarily have clearly defined boundaries. This book helps readers recognize and solve those issues.