The Effective Organization: The Nuts and Bolts of Business Value / Edition 1

The Effective Organization: The Nuts and Bolts of Business Value / Edition 1

by Lee Schlenker, Alan Matcham
     
 

ISBN-10: 0470024925

ISBN-13: 9780470024928

Pub. Date: 05/28/2005

Publisher: Wiley

Your success as a manager depends upon the perceived value of the products and services your organization has to offer. However, client perceptions of value have changed significantly over the years as criteria such as price and reliability have given way to trust, innovation and / or effectiveness.  Unfortunately, most management books miss this point by

Overview

Your success as a manager depends upon the perceived value of the products and services your organization has to offer. However, client perceptions of value have changed significantly over the years as criteria such as price and reliability have given way to trust, innovation and / or effectiveness.  Unfortunately, most management books miss this point by focusing simply on making better products or running more efficient companies. The Effective Organization is different: it directly addresses the challenges of producing business value in the twenty-first century and proposes practical strategies to help you build an effective business organization.

Product Details

ISBN-13:
9780470024928
Publisher:
Wiley
Publication date:
05/28/2005
Edition description:
New Edition
Pages:
200
Product dimensions:
6.30(w) x 9.20(h) x 0.81(d)

Table of Contents

Foreword by Sergio Giacoletto.

Preface.

Acknowledgements.

Chapter 1: In Search of Business Value.

Chapter 2: The House of Mirrors.

Chapter 3: Is What You Measure What You Get?

Chapter 4: It Takes Two (or More) to Tango.

Chapter 5: Going Around in Circles.

Chapter 6: The Joined-up Economy.

Chapter 7: Soldiers of the Shadows.

The Effective Organization.

Index.

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