The Electronic Sweatshop: How Computers Are Transforming the Office of the Future into the Factory of Past

The Electronic Sweatshop: How Computers Are Transforming the Office of the Future into the Factory of Past

by Barbara Garson
     
 

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Editorial Reviews

Publishers Weekly - Publisher's Weekly
Playwright (McBird) and author of a 1970s classic analyzing life on industrial assembly lines (All the Livelong Day), Garson here tells in lively interviews and commentary how today's ``hierarchical'' electronic programming debases and spies upon the rapidly diminishing number of job-holders still producing goods and services. ``Thinking slows this operation down,'' says a McDonald's manager referring to the burger-maker's strictly computerized work rules. At a state welfare agency the author visited, human case-counseling is giving way to an employee-grading time-frame point system soon to be computerized: ``add a baby .3''; ``issue burial expenses .7.'' Airlines time-record their telephone booking agents, stockbrokers give electronic push-button financial advice and secretaries become all-day word processors whose output is automatically recorded. Human judgment occasionally thwarts the system or defuses a glitch, notes Garson, who quotes a high-ranking Pentagon source: ``Who knows how many times we've been saved by men who decided not to follow a computerized command?'' (May)

Product Details

ISBN-13:
9780140121452
Publisher:
Penguin Group (USA) Incorporated
Publication date:
09/15/1989
Edition description:
REPRINT
Pages:
288
Product dimensions:
5.24(w) x 7.70(h) x 0.53(d)

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