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From the Publisher'An indispensable reference source for training and development, organisation development and HR departments and managers at all levels.' Training Journal, September 2001
'The Encyclopedia is a rich source of information and ideas for trainers and educators.' Training and Development, November Newsletter 2001 (Australia)
'...little is missed in this reference book, making it the book to keep on the bookshelf.' The Leadership and Organization Development Journal
'...it makes fascinating browsing as well as providing an opportunity to find out just what some of those buzz-words actually mean...the book offers an Aladdin's cave of useful reference material...an invaluable reference work which is likely to earn a well-thumbed place on any trainer's shelves.' TrainingZONE
'Its treatment of the subject is masterly which makes it indispensable for management practitioners, trainers and libraries. It has been professionally produced. There is no doubt that the volume will deliver considerable value to the reader - be s/he a practitioner, manager, strategist, policy maker, student, or teacher.' Indian Journal of Industrial Relations.