The End of Change: How Your Company Can Sustain Growth and Innovation while Avoiding Change Fatigue

Overview

Peter Scott-Morgan,author of the best-selling,The Unwritten Rules of the Game,and his colleagues at Arthur D. Little have discovered that Fortune 500 companies are currently spending twice their profits on change initiatives; yet they are only satisfied with half the results. The obvious question is "How can we stop this?"

The paradigm—shifting answer,based on a six year study of Fortune 500 companies,is: concentrate on maximizing stability within a changing environment—don't ...

See more details below
Available through our Marketplace sellers.
Other sellers (Hardcover)
  • All (12) from $1.99   
  • Used (12) from $1.99   
Close
Sort by
Page 1 of 2
Showing 1 – 10 of 12 (2 pages)
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$1.99
Seller since 2009

Feedback rating:

(22927)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Good
Our feedback rating says it all: Five star service and fast delivery! We have shipped four million items to happy customers, and have one MILLION unique items ready to ship today!

Ships from: Toledo, OH

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$1.99
Seller since 2009

Feedback rating:

(1192)

Condition: Good
Good book, great price! We ship daily via USPS. Buy with the best! BN

Ships from: Toledo, OH

Usually ships in 1-2 business days

  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$1.99
Seller since 2008

Feedback rating:

(583)

Condition: Good
2000 Hard cover Good. Go green, recycle! Book may have wear from reading, may contain some library markings. Sewn binding. Cloth over boards. With dust jacket. 224 p. Contains: ... Illustrations. Read more Show Less

Ships from: Toledo, OH

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$1.99
Seller since 2010

Feedback rating:

(859)

Condition: Good
0071357009 Good Condition. Ex-library book with usual markings. Five star seller - Ships Quickly - Buy with confidence!

Ships from: Lake Arrowhead, CA

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$1.99
Seller since 2009

Feedback rating:

(7531)

Condition: Very Good
Appearance of only slight previous use. Cover and binding show a little wear. All pages are undamaged with potentially only a few, small markings. Help save a tree. Buy all your ... used books from Green Earth Books. Read. Recycle and Reuse. Read more Show Less

Ships from: Portland, OR

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$1.99
Seller since 2007

Feedback rating:

(9841)

Condition: Very Good
Book has appearance of light use with no easily noticeable wear. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read ... More. Read more Show Less

Ships from: Auburn, WA

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$1.99
Seller since 2006

Feedback rating:

(3860)

Condition: Good
Some wear on book from reading, some spine creases, wear on binding and pages, we guarantee all purchases and ship all items via USPS mail.

Ships from: Toledo, OH

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
$13.99
Seller since 2014

Feedback rating:

(37)

Condition: Good
Buy with Confidence. Excellent Customer Support. We ship from multiple US locations. No CD, DVD or Access Code Included.

Ships from: Fort Mill, SC

Usually ships in 1-2 business days

  • Standard, 48 States
$19.22
Seller since 2010

Feedback rating:

(21)

Condition: Good
09/01/2000 Hardcover Good **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! ... Buy with confidence! *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

Ships from: London, United Kingdom

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
$29.51
Seller since 2014

Feedback rating:

(273)

Condition: Very Good
Very good.

Ships from: Chatham, NJ

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
Page 1 of 2
Showing 1 – 10 of 12 (2 pages)
Close
Sort by
Sending request ...

Overview

Peter Scott-Morgan,author of the best-selling,The Unwritten Rules of the Game,and his colleagues at Arthur D. Little have discovered that Fortune 500 companies are currently spending twice their profits on change initiatives; yet they are only satisfied with half the results. The obvious question is "How can we stop this?"

The paradigm—shifting answer,based on a six year study of Fortune 500 companies,is: concentrate on maximizing stability within a changing environment—don't fixate on change. This book explains how by developing the six competencies needed to achieve dynamic stability—the management stabilizers of strategy,tactics,operations,and the enabling stabilizers of teamwork,quality,and communication—companies can avoid being swamped by the disruption of unending turbulence.

Peter Scott-Morgan,author of the best-selling,The Unwritten Rules of the Game,and his colleagues at Arthur D. Little have discovered that Fortune 500 companies are currently spending twice their profits on change initiatives; yet they are only satisfied with half the results. The obvious question is "How can we stop this?"

THE END OF CHANGE

Like seagulls in a growing storm,companies must become masterful at maximizing stability amid turbulence. Some gulls will struggle to survive. The most skillful will ride the winds,drawing on their experience and applying the techniques perfected in milder weather. These will know best how to anticipate major currents,how to spot and avoid obstacles,how to respond rapidly and vigorously to unexpected updrafts and downdrafts. The less experienced and less skillful will eventually exhaust themselves. We need to learn fromthe seagulls.

Read More Show Less

Editorial Reviews

Publishers Weekly - Publisher's Weekly
In this conceptually challenging treatise on business management, the authors clearly diagnose a major contemporary corporate problem: "Inexorable worldwide pressure for performance is leading to change initiatives, which result in greater disruption, which make it more difficult to change, which builds the pressure for performance, which leads to more initiatives." So what's a manager to do? The answer, according to these four consultants at Arthur D. Little, is to build organizational structures that will best adapt to the required rates of change and then institute change systematically. To this end, they outline four conceptual organizational structures--the pyramid, cube, cylinder and sphere. Naturally, the pyramid is the form most resistant to change (think of the World Bank), while a spherical structure is most open (a reasearch and development lab, for example). While structures can be mixed within a company--the finance department may be a pyramid while production is configured like a cylinder--it's crucial to know the type of structure one is dealing with when introducing anything new. The authors offer three ways to present a change initiative and suggest techniques for implementing them (e.g., always build bridges off old structures and minimize uncertainty to keep disruption to a minimum). Many managers will find the argument too theoretical, and long for self-diagnostic tests and more "how to." But to their credit, the authors frame the issue well, giving readers a context to apply when thinking about the change process. (Sept.) Copyright 2000 Cahners Business Information.|
Read More Show Less

Product Details

  • ISBN-13: 9780071357005
  • Publisher: McGraw-Hill Professional
  • Publication date: 8/1/2000
  • Pages: 302
  • Product dimensions: 6.41 (w) x 9.38 (h) x 1.23 (d)

Table of Contents

Part 1: Stability Structures.


Chapter 1: The pyramid.
Chapter 2: The cube.
Chapter 3: The cylinder.
Chapter 4: The sphere.
Chapter 5: Shock absorbers.
Chapter 6: Bridging and creeping.
Chapter 7: Surging.
Chapter 8: Matching shock absorbers to the structures.
Chapter 9: Your collection of structures.
Chapter 10: Energia.
Chapter 11: Drawing maps.
Chapter 12: Coco.
Part 2: Strategy, Tactics, and Operations.
Chapter 13: Learning about stabilizers.
Chapter 14: Breaking through the thought barrier.
Chapter 15: Sweet dreams.
Chapter 16: The play's the thing.
Chapter 17: It's how you play the game.
Chapter 18: Pattern recognition.
Chapter 19: Navigating in the fog.
Chapter 20: Different tools, different toolboxes.
Chapter 21: Ferrying between thinking and doing.
Chapter 22: Understanding the tactical tools.
Chapter 23: How one telecom used the tools.
Chapter 24: Applying tactical tools to the structures.
Chapter 25: Focusing on the destination.
Chapter 26: Radar screens.
(and more...)

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)