The End of Lawyers?: Rethinking the nature of legal services

Overview

A global bestseller, The End of Lawyers" has been widely acclaimed as a book with profound consequences for the legal profession. Susskind explores the implications for legal practice of a wide range of phenomena-information technology, commoditization, outsourcing, external investment, and more. He anticipates various developments in the next decade and urges lawyers to consider the sustainability of their traditional role. Responding to the recession, this revised paperback edition includes an extensive new ...

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The End of Lawyers?: Rethinking the nature of legal services

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Overview

A global bestseller, The End of Lawyers" has been widely acclaimed as a book with profound consequences for the legal profession. Susskind explores the implications for legal practice of a wide range of phenomena-information technology, commoditization, outsourcing, external investment, and more. He anticipates various developments in the next decade and urges lawyers to consider the sustainability of their traditional role. Responding to the recession, this revised paperback edition includes an extensive new Introduction that updates his thinking and provides a variety of new tools to help legal businesses.

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Editorial Reviews

From the Publisher

"The End of Lawyers? is a road map to the archipelago of legal innovation already emerging all around us. Ignore it at your peril."
--American Lawyer

"This book should be compulsory reading for all who care about the future of the law."
--Mark Harding, Group General Counsel, Barclays

"This book has already played a major role in reshaping the debate over the profession's future. The tremendous changes in the attitudes and practices of clients and lawyers in just the short time between its original publication and the appearance of this new edition underscores that practitioners ignore Susskind's thorough and nuanced arguments at their peril."
--Professor David B. Wilkins, Vice Dean for Global Initiatives on the Legal Profession, Harvard Law School

"Whether lawyer, teacher, law student, judge, arbitrator, mediator, client or entrepreneur, disregard of this new exposition is fraught with peril. The newly added analytical framework and tools provide those with the courage to embrace change with both incentive and fortitude to do so and to act quickly."
--Jeffrey W. Carr, General Counsel, FMC Technologies Inc

"This book paints a scary future. But as a call to arms, to embrace the future, it lays down a challenge for lawyers everywhere for we have no birthright, no power to avoid development, to 'freeze the frame'."
--Stuart Popham, Senior Partner, Clifford Chance

"Richard Susskind's predictions of 1996, in The Future of Law, can now be seen to be coming to pass. I am confident that those in this new work, where he looks even further into the future, will likewise come to pass, given the extraordinary depth of knowledge, analysis and reasoning he has brought to bear and which this book demonstrates on every page."
--Lord Saville of Newdigate, Justice of the Supreme Court of the UK

"Anyone who wishes to understand where the profession has been and where it is going should read this book."
--Jonathan Groner, freelance legal writer and PR consultant, Washington, DC

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Product Details

  • ISBN-13: 9780199593613
  • Publisher: Oxford University Press
  • Publication date: 9/17/2010
  • Edition description: Revised
  • Pages: 368
  • Sales rank: 496,890
  • Product dimensions: 6.16 (w) x 9.04 (h) x 0.78 (d)

Meet the Author

Richard Susskind is an author, speaker, and independent adviser to international professional firms and national governments. His views on the future of legal service have influenced a generation of lawyers around the world. He has written numerous books, including The Future of Law (Oxford, 1996) and Transforming the Law (Oxford, 2000), and has been a regular columnist at The Times. He has been invited to lecture in over 40 countries, and has addressed legal audiences (in person and electronically), numbering more than 200,000. Richard is Honorary and Emeritus Law Professor at Gresham College, London, Visiting Professor in Internet Studies at the Oxford Internet Institute, Oxford University, and IT adviser to the Lord Chief Justice of England and Wales. He holds a doctorate in law from Balliol College, Oxford, and is a Fellow of the British Computer Society and of the Royal Society of Edinburgh. He was awarded an OBE in 2000 for services to IT in the Law and to the Administration of Justice.

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Table of Contents

List of Figures xv

Introduction to the Paperback Edition xvii

1 Introduction-the Beginning of the End" 1

1.1 The challenge for lawyers 2

1.2 Four thoughts 3

1.3 A journey 12

1.4 The Future of Law 17

1.5 Progress over the last decade 19

1.6 The flow of this book 23

2 The Path to Commoditization 27

2.1 The evolution of legal service 28

2.2 The pull of the market 33

2.3 Opportunities for innovative lawyers 36

2.4 Some apparent failures explained 40

2.5 Decomposing and multi-sourcing 42

2.6 Two case studies 53

3 Trends in Technology 59

3.1 Exponential growth 61

3.2 Information satisfaction 65

3.3 Online community 69

3.4 The Net Generation 83

3.5 Clicks and mortals 87

3.6 Disruptive technologies 93

4 Disruptive Legal Technologies 99

4.1 Automated document assembly 100

4.2 Relentless connectivity 105

4.3 The electronic legal marketplace 108

4.4 E-learning 114

4.5 Online legal guidance 121

4.6 Legal open-sourcing 125

4.7 Closed legal communities 130

4.8 Workflow and project management 136

4.9 Embedded legal knowledge 141

5 The Future for In-house Lawyers 147

5.1 The asymmetry between lawyers and clients 148

5.2 The Law Firm Grid 153

5.3 The importance of knowledge systems 158

5.4 The Client Grid 160

5.5 Data sharing 166

5.6 Knowledge sharing 171

5.7 The challenge for clients 174

6 Resolving and Avoiding Disputes 181

6.1 Reforms and changes 184

6.2 Decomposing dispute resolution 189

6.3 From litigation support to electronic disclosure 192

6.4 Case management and electronic filing 201

6.5 Courtroom technology and judges 210

6.6 Online dispute resolution 217

6.7 Dispute avoidance 224

7 Access to Law and to Justice 229

7.1 Redefining access to justice 230

7.2 The building blocks of access to justice 235

7.3 The empowered citizen 238

7.4 Streamlined law firms 245

7.5 A healthy third sector 249

7.6 Entrepreneurial alternative providers 253

7.7 Accessible legal information systems 255

7.8 Enlightened public information policy 263

8 Conclusion-the Future of Lawyers 269

8.1 The prognosis 270

8.2 The implications 278

Bibliography 285

Index 293

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Sort by: Showing 1 Customer Reviews
  • Posted August 25, 2011

    more from this reviewer

    Informed, witty guide on the future of the legal profession

    Iconoclastic British lawyer Richard Susskind looks squarely at his profession and reports on its gross inefficiencies, outrageous fees and absurd structures. For Susskind's honesty, senior members of the prestigious Law Society of England and Wales have suggested that he not be permitted to speak in public. This would be a notable loss. Susskind's voice is witty and engaging, and his message is important. As an author, he does not offer a grand unified theory on what lawyering will look like in the years to come. Instead, writing with panache, he presents a "buffet of likely options for the future," including trends in the US as well as the UK. Susskind's drollness makes his book a delight to read. For example, he claims that most lawyers now accept his views on future trends for legal practice, having moved through these four stages: 1) "This is worthless nonsense"; 2) "This is an interesting, but perverse, point of view"; 3) "This is true, but quite unimportant"; and 4) "I always said so" - in accord with biologist J.B.S. Haldane's "four stages of acceptance." getAbstract suggests that law students, attorneys and the executives who pay them will benefit from reading Susskind's entertaining, thought-provoking book.

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