The Engagement Equation: Leadership Strategies for an Inspired Workforce

Overview

You don't need to see any metrics to know whether your employeesare engaged. You can feel it the moment you walk into your office,your store, or your worksite. Eventually, a general malaise andcomplacency can creep into your bottom line through slowertime-to-market, lower productivity, rising absenteeism, and evenincreased accidents. But every organization that is willing to makea commitment can turn it around. When you build—andsustain—a culture of high engagement, you'll ...

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The Engagement Equation: Leadership Strategies for an Inspired Workforce

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Overview

You don't need to see any metrics to know whether your employeesare engaged. You can feel it the moment you walk into your office,your store, or your worksite. Eventually, a general malaise andcomplacency can creep into your bottom line through slowertime-to-market, lower productivity, rising absenteeism, and evenincreased accidents. But every organization that is willing to makea commitment can turn it around. When you build—andsustain—a culture of high engagement, you'll create thestrongest competitive advantage you have.

Full employee engagement represents an alignment of maximumsatisfaction for the individual with maximum contribution for theorganization. The Engagement Equation explains the driversof employee engagement, and how you can use improved engagement toexecute strategy, reduce costs, and meet your organizationalgoals.

Through pragmatic advice drawn from working hands-on indeveloping professionals around the world, you'll learn how to:

  • Plan and execute a sustainable organization-wide engagementinitiative
  • Turn employee engagement into a shared responsibility and dailypriority
  • Take control of your own engagement so that you can inspireothers
  • Open communication channels between managers and employees
  • Build a culture to fuel engagement, and then protect itfiercely

Turning the tide on employee engagement won't be easy. But ifyou're willing to commit, The Engagement Equation shows youthe way.

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  • The Engagement Equation
    The Engagement Equation  

Product Details

  • ISBN-13: 9781118308356
  • Publisher: Wiley
  • Publication date: 10/9/2012
  • Edition number: 1
  • Pages: 306
  • Sales rank: 588,424
  • Product dimensions: 9.00 (w) x 6.20 (h) x 0.50 (d)

Meet the Author

Christopher Rice

CHRISTOPHER RICE is the President and CEO of globalconsulting firm BlessingWhite, which helps create high-performancecultures that drive results and reinforce organizational values.Recognized in each of the last two years as a "Top 100" thoughtleader by Leadership Excellence, Chris's expertise isregularly featured in business and human capital media.

FRASER MARLOW is the Vice President of Marketing &Research at BlessingWhite. He leads the team that conducts andpublishes regular research on workplace issues.

MARY ANN MASARECH is the employee engagement practiceleader at BlessingWhite. She translates research insights intopragmatic development tools and content that are currently in useat hundreds of organizations worldwide.

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Table of Contents

Preface: Standing on the Shoulders of Giants—The Legacy ofBuck Blessing and Tod White v

Acknowledgments vii

Introduction ix

Chapter 1 What Is Engagement Anyway? 1

Chapter 2 The Five Levels of Engagement 21

Chapter 3 Global Insights and Macro Trends 39

Chapter 4 Shared Accountability and Daily Priority 63

Chapter 5 A Dead Battery Can’t Jump-Start Another 91

Chapter 6 Culture 103

Chapter 7 Seems Kind of Obvious: Align Your Employees! 139

Chapter 8 Dialogue and Empowerment Trump Action Planning 159

Chapter 9 Career Development 183

Chapter 10 Measuring ROI 211

Chapter 11 The Good, the Bad, and the Ugly of Engagement Surveys229

Chapter 12 Final Considerations 251

Appendix 269

Interviews and Contributors 285

Endnotes 291

Index 299

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