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From Barnes & NobleThe Barnes & Noble Review
The telecom industry has been through years of turmoil, collapse, resurrection. Yet one thing hasn’t changed: the effective use of communications remains pivotal to success. You need to understand your options, the new technologies, the industry. (That’s doubly true, of course, if you’re a sales, marketing, or PR pro representing a telecom or IT company.) This book is your up-to-date, non-technical briefing: no jargon, no hype, just usable knowledge.
Annabel Dodd covers everything from traditional phone systems to the cutting edge, helping you make decisions about high-speed Internet access, wireless, Internet telephony, and much more. She demystifies everything from ringtones to call centers, Bluetooth to tomorrow’s blazing WiMax wireless nets. Best of all, she puts everything in context: what it means to you, as consumer, employee, or investor. Bill Camarda, from the August 2005 Read Only